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Colonial Volkswagen of Westborough

Westborough, MA

4.8
2,729 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,729 reviews

April 11, 2024

I really like the dealership, I always have a great service experience at colonial VW More

by jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

It was a very pleasant people and they know exactly what they are doing for sure without a doubt 4stars More

by Alexander.lee.saunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Jon and the team really came through this time! I desperately needed new tires and he tipped me off to an April promotion that saved me about $300. As usual the experience was pleasant and seamle More

by chrisjwhitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

I was glad to receive updates on what was happening with my car. And then a video when it was all done with the mechanic telling everything he did to fix my car. More

by mpegjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

Mine is an unusual situation - eGolf battery problem at home in NC, car shipped to Colonial per VW corporate, "fixed" and returned, but same symptom (reduction in max charge from 140-150 mile range to 70-8 More

by jackconn55
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Fallon
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

Can’t say an ouch good things about Bill. He went above and beyond to secure me a loaner after my repair took longer than expected. He was attentive and provided me with updates throughout th More

by mkelly1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Excellent service as always! I appreciate the ease at making appointments and speed of service! More

by KLDRAY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Just bought my 2nd certified pre owned car from Colonial VW. Service and Sales department are top notch. They’re always friendly and thorough in explaining everything. 10/10 would recommend. I love VW. More

by icazarobert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Awesome place to do business ! !! Highly recommend colonial VW of Westborough Ray, Pierre and Brendan were just awesome. More

by RLIMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

I was not expecting to love the ID4 after a test drive, but I did and Patrick was incredibly patient with all our questions. Patrick mad the leasing process a breeze and, true to his word, did not send a m More

by ALEXAUER
Recommend Dealer
Yes
Employees Worked With
Patrick Gloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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