Colonial Volkswagen of Westborough

Great buying a new Jetta from Marc Schoenhammer. Everything went well from start to finish. Everything went well from start to finish. More

Dylan explained everything so well in advance. All the work was done timely as promised. All the work was done timely as promised. More

Always great service. Follows up! Let me know the status of my service without being asked! Follows up! Let me know the status of my service without being asked! More

Customer Service Rep Jon was very assuring. Keith the Mechanic sent me an Audio video explaining the diagnosis and what will be fixed. Keith the Mechanic sent me an Audio video explaining the diagnosis and what will be fixed. More

Shelby was helpful coordinating an appointment with me despite my hectic schedule. Jon was great at explaining the service and giving advice for if a flat tire happens again to help save time (waiting for despite my hectic schedule. Jon was great at explaining the service and giving advice for if a flat tire happens again to help save time (waiting for a response from the tire insurance company took forever). Overall it was a good experience and I’ll return in the future! More

The service department provided excellent customer service. Very responsive and everything was done promptly. Would highly recommend. service. Very responsive and everything was done promptly. Would highly recommend. More

Everyone at the dealership was very helpful and courteous. The process was very quick and easy. Highly recommend this dealership to anyone! courteous. The process was very quick and easy. Highly recommend this dealership to anyone! More

My husband took my car for service and he said "I will take your car anytime it needs to be serviced." I think that sums up VW Westborough! The waiting room is spacious and offers lots of workspace if take your car anytime it needs to be serviced." I think that sums up VW Westborough! The waiting room is spacious and offers lots of workspace if you are trying to get things done while your car is being worked on. The staff are so friendly and helpful. We've never had such consistently thoughtful experiences while getting cars serviced before. More

Aamir what is the key to the sale. He made us comfortable and set up a drive in a red GLI. We are going to buy it until the next day. He found us the car we came for the Black GLI. He He made us comfortable and set up a drive in a red GLI. We are going to buy it until the next day. He found us the car we came for the Black GLI. He found answers to the questions that he couldn’t answer. Unfortunately he had no control over the disappointing allowance for the Arteon. He Continue answering questions by text after the sale. Brendan was a pleasure to work with explaining everything and making sure we understood. More

Unlike other dealerships I have used in the past, which are like going to dentist, a painful experience. Going to Colonial VW is a pleasant experience, I am greeted by a friendly and professional advi are like going to dentist, a painful experience. Going to Colonial VW is a pleasant experience, I am greeted by a friendly and professional advisor who takes the time to listen to my concerns. Than interpret them and review what he has written down for a job ticket. A fair accurate assessment of time needed and estimated expenses was given. Both of which on this visit were actually less than estimated. A little thing I did enjoy the free popcorn offered in the clean waiting area. Did not expect that. I will continue to utilizing Colonial VW for my 3 cars. More