Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
2,785 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,785 reviews
June 05, 2024
Excelente ante in al cliente me gusto trabalhar com Ramon y Alex. Deveriam de aver mas Vendedor’s que há Len espano eu português. y Alex. Deveriam de aver mas Vendedor’s que há Len espano eu português. More
by jonathandrpofilho
Verified CustomerEmployees Worked With
June 04, 2024
Has a great experience with Marc at Colonial VW. Communication was great, process was smooth, and I was able to pick up my new ID.4 without any hassle. Would definitely recommend. Communication was great, process was smooth, and I was able to pick up my new ID.4 without any hassle. Would definitely recommend. More
by 18rings
Employees Worked With
June 03, 2024
Raimon is the person I have talked to about my car, I am very pleased with the calmness and above all a guy who calmly explained everything I am very happy with the car I have today and I did not believe very pleased with the calmness and above all a guy who calmly explained everything I am very happy with the car I have today and I did not believe that I would like it so much, the staff has been very excellent in everything, thank you More
by erindmuca48
Employees Worked With
June 03, 2024
I had a great experience with the service dept. at Colonial VW in Westboro. Everyone was informative from the advisor to the service manager to the foreman. I was kept in the loop with what was bei at Colonial VW in Westboro. Everyone was informative from the advisor to the service manager to the foreman. I was kept in the loop with what was being done and and the process that was taking place. Great dealer, great team! More
by jstefanini1979
Employees Worked With
Other Employees :
Service manager Bill McGrath, and shop foreman Kevin Cross
June 03, 2024
As usual, my experience was fantastic. The team is professional and thorough. The text message updates with video from the actual tech working on my vehicle was a nice touch. The team is professional and thorough. The text message updates with video from the actual tech working on my vehicle was a nice touch. More
by melkind026117
Employees Worked With
June 02, 2024
These guys are amazing, awesome service, they answered all my questions with enough information, and at the end gave me a good deal for my lease of the VW 2024 ID.4. If I need to buy or lease another car, all my questions with enough information, and at the end gave me a good deal for my lease of the VW 2024 ID.4. If I need to buy or lease another car, for sure will be there! Thank you so much for your help, guys! More
by puma72
Employees Worked With
Other Employees :
Sief Daoud
June 01, 2024
Marc was a great help. Was patient and insightful in finding the right VW! Thanks. Was patient and insightful in finding the right VW! Thanks. More
by wmac93
Employees Worked With
June 01, 2024
Great service. Very knowledgeable and attentive. Great experience. Would recommend to anyone looking for new car. Very knowledgeable and attentive. Great experience. Would recommend to anyone looking for new car. More
by Seang827827
