Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
2,781 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,781 reviews
June 10, 2024
Quick and seamless. Was able to get my car in right away and get it back to me one day later. Was able to get my car in right away and get it back to me one day later. More
by abellio3
Verified Customer
June 10, 2024
Appointment went well. Very easy to set up and schedule. The Service Department kept me informed every step of the way! Very easy to set up and schedule. The Service Department kept me informed every step of the way! More
by kwhitman08
Employees Worked With
June 07, 2024
Kevin/Patrick/Brendon were amazing and made the whole car buying experience hassle free. Sincere thanks to Colonia VW team. buying experience hassle free. Sincere thanks to Colonia VW team. More
by shardool.jain
June 06, 2024
Friendly and courteous staff! Did not feel pressured at any point while at the dealership Did not feel pressured at any point while at the dealership More
by lbchilds2001
June 06, 2024
Satisfied with the deal I was able to make with them. Happy to continue to do business with this dealership. Happy to continue to do business with this dealership. More
by richard.fontes
June 06, 2024
The dealership is great! They have a great sales team and the service department offers excellent customer service! They have a great sales team and the service department offers excellent customer service! More
by Rob
Employees Worked With
June 05, 2024
Excelente ante in al cliente me gusto trabalhar com Ramon y Alex. Deveriam de aver mas Vendedor’s que há Len espano eu português. y Alex. Deveriam de aver mas Vendedor’s que há Len espano eu português. More
by jonathandrpofilho
Employees Worked With
June 04, 2024
Has a great experience with Marc at Colonial VW. Communication was great, process was smooth, and I was able to pick up my new ID.4 without any hassle. Would definitely recommend. Communication was great, process was smooth, and I was able to pick up my new ID.4 without any hassle. Would definitely recommend. More
by 18rings
Employees Worked With
June 03, 2024
Raimon is the person I have talked to about my car, I am very pleased with the calmness and above all a guy who calmly explained everything I am very happy with the car I have today and I did not believe very pleased with the calmness and above all a guy who calmly explained everything I am very happy with the car I have today and I did not believe that I would like it so much, the staff has been very excellent in everything, thank you More
by erindmuca48
Employees Worked With
