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Colonial Volkswagen of Westborough
Westborough, MA
2,729 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,729 reviews
May 03, 2024
Thanks for the fast help fixing the audio in my car, now people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel people can hear me clearly and all voice commands work both in Android Auto as well as the native vehicle commands from the steering wheel More
by christos.kokkalis
Verified Customer
May 01, 2024
My experience with them was very good! Mark was very on point and in my negotiation. I am in love with my new WV. I definitely recommend! Mark was very on point and in my negotiation. I am in love with my new WV. I definitely recommend! More
by ELDER_ROCHA
Employees Worked With
Other Employees :
Alex Alencar - Five stars for this guy!!
May 01, 2024
The staff at Colonial Volkswagen worked together to get my issue fixed in a very short time and I got notified consistently throughout the process. A big thank you to Bill McGrath for doing everything he my issue fixed in a very short time and I got notified consistently throughout the process. A big thank you to Bill McGrath for doing everything he could ti get my car back to me in a short time and fixed the issue! More
by Mpquality
April 29, 2024
They were fantastic! !! Had a leak in my tire....they plugged it...and was back on my way 🤗 !! Had a leak in my tire....they plugged it...and was back on my way 🤗 More
by juliasrior
Employees Worked With
April 29, 2024
This experience was the best dealership experience I have ever had. I am so happy I found you. ever had. I am so happy I found you. More
by kathleen_cook
Employees Worked With
April 29, 2024
Very friendly staff. Reasonable pricing. Fast service. Good communication. Like that they have a courtesy vehicle to drop you off at home to wait Reasonable pricing. Fast service. Good communication. Like that they have a courtesy vehicle to drop you off at home to wait More
by MSJENNESA2012
April 29, 2024
We recently bought a used car from Colonial VW for our son before he went off for his internship. The team at Colonial VW worked very quickly with our insurance company to turn the car around to hit our t son before he went off for his internship. The team at Colonial VW worked very quickly with our insurance company to turn the car around to hit our tight timeline to get the car registered and inspected. The team provided constant communication reducing our stress levels throughout the process. More
by ToddH
April 27, 2024
I recently traded a lease for my daughter. Worked out all details online and Marc facilitated the lease return and new vehicle transfer in under 30 minutes. Truly awesome experience. Worked out all details online and Marc facilitated the lease return and new vehicle transfer in under 30 minutes. Truly awesome experience. More
by jiml
April 26, 2024
Patrick went above and beyond to make the experience easy, what I wanted and the delivery was flawless easy, what I wanted and the delivery was flawless More
by printcessm
April 26, 2024
Dylan and the rest of the folks at Colonial Volkswagen are always courteous and professional, providing excellent customer service! are always courteous and professional, providing excellent customer service! More
by eloconto
Employees Worked With
