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Colonial Volkswagen of Westborough

Westborough, MA

4.8
2,729 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,729 reviews

May 15, 2024

The staff are great, Kevin is amazing and not pushy. Thank you for all your hard work Marc Did a great job working with us and we will definitely be buying from them again thank you. Wood very much High More

by mguerriero71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

I have had nothing but great experiences with Colonial VW. From the start of negotiations, right down to the service department they all care about the customer and making sure they have a great experienc More

by mcercone63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Great service! Great communication, and the bill was as estimated. It started raining so hard while I was there - Jon brought my car inside so I could avoid the ra More

by WENDYPEVCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I can’t say enough good things about this service department! Accommodating, a pleasure to deal with and reasonable pricing! Five stars!! More

by cjh582x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

From the moment I walked in I was impressed with how I was treated. Nobody was pushy and all my questions got answered. Everything was also done in a timely manner. More

by michellestjean21074
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Great support from Jon and the crew - helpful and informative. Love the coffee and the WIFI too More

by tim.keator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Awesome experience. Everyone was helpful, attentive and friendly. It was a great first experience and my first Volkswagen! More

by suzanne.g.roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Dylan is an excellent service man out there at the Volkswagen of Westborough. Very friendly person and take his time to explain every single bit of details about the whole service process and the time More

by shyder9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Very easy to work with and very professional, we will be doing business with them again More

by rharmon2187
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Almodovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sief Daoud
May 03, 2024

Bill is the best! I can't wait until my car breaks again so he can get it fixed for me! More

by eberiau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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