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Colonial Volkswagen of Westborough
Westborough, MA
2,729 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,729 reviews
June 14, 2024
I have has multiple repairs at Colonial and they have been done professionally each time. Jon Lacey, the service rep, has been consistently helpful and communicative. I like the video reports they do o been done professionally each time. Jon Lacey, the service rep, has been consistently helpful and communicative. I like the video reports they do of the service. More
by Ray
Verified CustomerEmployees Worked With
June 14, 2024
Everyone was pleasant. Very helpful. Inspection sticker should have been completed at dealership but was not. But maybe there was an important reason. . Very helpful. Inspection sticker should have been completed at dealership but was not. But maybe there was an important reason. . More
by somsyk
June 13, 2024
Westboro Colonial, sales, service representative, technicians, maintaining quality service for a dependable and safe vehicle.... technicians, maintaining quality service for a dependable and safe vehicle.... More
by kuya
Employees Worked With
June 12, 2024
Westboro Colonial, sales, service representative, technicians, maintaining quality service for a dependable and safe vehicle. Excellent Servive Thank you DON B. technicians, maintaining quality service for a dependable and safe vehicle. Excellent Servive Thank you DON B. More
by DONALD_BOUCHER
June 12, 2024
Have always had great service. From purchase to maintance they have always been great to us From purchase to maintance they have always been great to us More
by TBUXBRIDGE
June 10, 2024
Quick and seamless. Was able to get my car in right away and get it back to me one day later. Was able to get my car in right away and get it back to me one day later. More
by abellio3
June 10, 2024
Brendan was good. Sales guy not so good. Not the best experience from VW. Room for improvement. Sales guy not so good. Not the best experience from VW. Room for improvement. More
by mike_lee_68
June 10, 2024
Amir is an amazing salesperson and is very dedicated to ensuring I got exactly what I was looking for. ensuring I got exactly what I was looking for. More
by ASandi
Employees Worked With
June 10, 2024
I found their product knowledge and professionalism very helpful and this resulted in only 1 visit for this appointment. helpful and this resulted in only 1 visit for this appointment. More
by mkws581
Employees Worked With
June 10, 2024
Appointment went well. Very easy to set up and schedule. The Service Department kept me informed every step of the way! Very easy to set up and schedule. The Service Department kept me informed every step of the way! More
by kwhitman08
Employees Worked With
