Colonial Volkswagen of Westborough

Kind and understanding- insured car was repaired to the safety standard required. Available to answer any questions safety standard required. Available to answer any questions More

All of the service members are knowledgeable, professional, friendly, and a pleasure to deal with. I had asked Dylan several questions both related and unrelated to the issue at hand and he provi professional, friendly, and a pleasure to deal with. I had asked Dylan several questions both related and unrelated to the issue at hand and he provided helpful, thorough explanations which I appreciated. More

It was, overall, a great car buying experience. Scott knew the product inside and out, and he was very honest and straightforward which I found very refreshing. I had more than a couple of questi Scott knew the product inside and out, and he was very honest and straightforward which I found very refreshing. I had more than a couple of questions, and the process went longer than I thought, but Scott was patient and polite. This one is important: I was bugging Scott on a busy Sunday and he still managed to return my text's and a call. On the product side, Scott knows the VW product lines inside and out. He directed me to the exact car with the exact options I wanted, which was exactly the price I was looking for. No gotcha's, no upsell, just "Here's the price" and that's the price I paid. Scott is a credit to your organization Colonial. I even like the exterior color, and could not care less about that kind of thing. I would/will definitely go back there next time I need a car. More

Top-notch service as always - Easy to schedule, easy drop-off and pick-up. No surprises, eveything as promised - drop-off and pick-up. No surprises, eveything as promised - More

Great dealership to work with. They have an amazing team ansmd they make all of the arrangements. They have an amazing team ansmd they make all of the arrangements. More

Jon and Billy are a top notch team! With many options out there today for vehicle service, I will always choose the service team at this location. Fair , straightforward and always on t With many options out there today for vehicle service, I will always choose the service team at this location. Fair , straightforward and always on time. More

Excellent service and clear communication as always very responsive. Best experience with a service center. responsive. Best experience with a service center. More

Dealer reached out to ask if I wanted to trade in my Taos (18 months/45K miles). I did and 24 hours later found myself in a new Jetta. Got a great APR and trade-in and straight talk through the whole process (18 months/45K miles). I did and 24 hours later found myself in a new Jetta. Got a great APR and trade-in and straight talk through the whole process. Very satisfied! More

Aamir was forthcoming, helpful, and listened to my concerns. He made my first time buying experience a lot smoother! concerns. He made my first time buying experience a lot smoother! More

As always, fantastic service! Dylan and the team deliver exceptional service. I have been there many times and will continue to go for any VW needs. Thank you. Dylan and the team deliver exceptional service. I have been there many times and will continue to go for any VW needs. Thank you. More