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Colonial Volkswagen of Westborough
Westborough, MA
2,781 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,781 reviews
September 02, 2024
service department was courteous and efficient. Car was ready quickly and overall experience was pleasant. Car was ready quickly and overall experience was pleasant. More
by golfingjb
Verified Customer
August 30, 2024
Buying a car at Colonial Volkswagen was a fine, low pressure experience. I recommend them. pressure experience. I recommend them. More
by STEVEROBERSON
August 29, 2024
I came in looking for an appraisal and left with a sold tag. Pierre and Kevin (I believe that was his name), worked so well with me to make payments and prices work for me and my budget. There was no pushi tag. Pierre and Kevin (I believe that was his name), worked so well with me to make payments and prices work for me and my budget. There was no pushing me into this purchase and I felt that everyone took the time to explain things simply to me (especially Brendan in finance), as this was my first big adult purchase and I was extremely anxious. I will definitely be back in the future! More
by Klrogan1209
August 29, 2024
Dylan and his people at the service desk were great. Quickly found the problem and fixed it. Quickly found the problem and fixed it. More
by je_scarlett
August 28, 2024
Great People, Great Service, when ever I need my car looked at or repaired this is where I go looked at or repaired this is where I go More
by HARROLDAND
August 27, 2024
In and out under time I was quoted for service. My phone charger is still not working well. My phone charger is still not working well. More
by jquinlivan
Employees Worked With
August 23, 2024
Timely, helpful, efficient. Booked appointment in a timely fashion that worked with my schedule. Helpful in trying to understand my concerns with regards to my beetle. Effici Booked appointment in a timely fashion that worked with my schedule. Helpful in trying to understand my concerns with regards to my beetle. Efficiently diagnosed issue and resolved problem. What I imagined would take hours or even days was sorted out in under 3 hours. More
by Diggerhd
August 22, 2024
I already send this, but it was nice, and professional! Very happy with my new Tiagun🥰🥰 I love it!!! Very happy with my new Tiagun🥰🥰 I love it!!! More
by jeanetteveloz16
August 21, 2024
On time repair of a worrisome noise emanating from the rear end. Turn out to be rotors, pads and calipers. rear end. Turn out to be rotors, pads and calipers. More
by ALANRDAILEY
