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Colonial Volkswagen of Westborough
Westborough, MA
3,289 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,289 reviews
September 22, 2026
The purchase process was easy and Marc Schoenhammer was very responsive to my questions. There was no ‘sales pressure’ during the process and it made the whole purchase process very easy and enjoyable. We very responsive to my questions. There was no ‘sales pressure’ during the process and it made the whole purchase process very easy and enjoyable. We were able to professionally discuss both the vehicle pricing and my trade-in value. I originally decided to purchase from Colonial due to their excellent service department and am glad I did. More
by IBD
September 21, 2026
Overall a great experience with the team at Colonial Volkswagen. it was stress free from beiginning to end. Volkswagen. it was stress free from beiginning to end. More
by eric.karch
Verified CustomerSeptember 20, 2026
Very easy going, no pressure, helpful through out the entire experience. Great communication as well. entire experience. Great communication as well. More
by Beaumierjoe63
September 19, 2026
I must say it I received an excellent customer service, a 100% I would recommend Colonial without any hesitation. 👍🏾👍🏾👍🏾 100% I would recommend Colonial without any hesitation. 👍🏾👍🏾👍🏾 More
by Eder
September 19, 2026
Great service, keep up the good work! Staff was very good as well. Thank you Staff was very good as well. Thank you More
by kaush.vyas
Employees Worked With
September 12, 2026
Made everything really easy to get the things I was looking for in a vehicle looking for in a vehicle More
by dwoods50
September 09, 2026
They worked very hard to find the problem with my Passat. The communications were very good. They got me in right away as this was are only means of traveling. The service manager was very helpful getting us The communications were very good. They got me in right away as this was are only means of traveling. The service manager was very helpful getting us a alternate means of transportation while ours was being repaired. More
by JRGREEN5NTS
September 08, 2026
Real good store with great service providers. Excellent and informed sales staff. Plenty of inventory. Excellent and informed sales staff. Plenty of inventory. More
by EddieFISHER0
September 08, 2026
Serviced my vehicle twice and they still didn’t solve my issue with engine lights on the dashboard. I’m going there a 3rd time and hopefully they’ll be able to solve my problem. Poor service until now. issue with engine lights on the dashboard. I’m going there a 3rd time and hopefully they’ll be able to solve my problem. Poor service until now. More
by remidemarchi07
Employees Worked With
