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Colonial Volkswagen of Westborough
Westborough, MA
3,058 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,058 reviews
December 18, 2025
Always friendly and courteous. Jon kept me well informed of all progress. I received two different videos of the car's status. Great job by all. Jon kept me well informed of all progress. I received two different videos of the car's status. Great job by all. More
by john.devereaux
Verified CustomerEmployees Worked With
December 18, 2025
I dealt with Dylan, Billy and Mike. Fantastic team. I’ll bring my TDI back for the next service appointment, no question. Not many knowledgeable TDI people out there. I’ll trust these f Fantastic team. I’ll bring my TDI back for the next service appointment, no question. Not many knowledgeable TDI people out there. I’ll trust these folks. More
by SCHMIDT.ERIC508
December 16, 2025
I'll add my hearty recommendation. Bill McGrath and Colonial Volkswagen came through for us. Bill McGrath and Colonial Volkswagen came through for us. More
by moulding
Employees Worked With
December 12, 2025
Great service. The maintenance team at Colonial VW are top notch, highly recommended. The job was done right and in a timely manner. The maintenance team at Colonial VW are top notch, highly recommended. The job was done right and in a timely manner. More
by 63LGMK
December 11, 2025
Terrific service team at Colonial. Jon was very courteous and explained the scope of work and costs clearly. I really like the video from the service team as well. Exceptionally good a Jon was very courteous and explained the scope of work and costs clearly. I really like the video from the service team as well. Exceptionally good and efficient as well. More
by mblaney79
Employees Worked With
December 08, 2025
Good first visit. Will bring in my car again next year. I recommend this dealership for service Will bring in my car again next year. I recommend this dealership for service More
by sec0
December 08, 2025
The team at Colonial is fantastic and I appreciate how diligent they are in both communications and empathy. diligent they are in both communications and empathy. More
by charliefield05
Employees Worked With
December 08, 2025
Outstanding communication, provided updates and arranged for a loaner vehicle for me to use while my car was under recall for a loaner vehicle for me to use while my car was under recall More
by 18rings
Employees Worked With
December 05, 2025
VOLKSWAGEN OF WESTBOROUGH STAFF HAS ALWAYS BEEN SO PLEASANT AND ACCOMADATIING FROM THE TIME THEY GREET YOU UNTIL YOUR SERVICE IS COMPLETE. I ALSO LIKE THE CLEANLINESS OF THE PLACE. PLEASANT AND ACCOMADATIING FROM THE TIME THEY GREET YOU UNTIL YOUR SERVICE IS COMPLETE. I ALSO LIKE THE CLEANLINESS OF THE PLACE. More
by cerewilliams
Employees Worked With
