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Colonial Volkswagen of Westborough
Westborough, MA
2,826 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,826 reviews
Verified Customer
February 12, 2025
Customer service was amazing. Felt valued even for the routine maintenance that was performed. Highly reccomend! Felt valued even for the routine maintenance that was performed. Highly reccomend! More
by alex.angel808
Employees Worked With
February 11, 2025
The service dept at Colonial Westboro is top shelf. I've been a customer for 20 years and will not go anywhere else for service. I've been a customer for 20 years and will not go anywhere else for service. More
by DRDEREGIS
February 11, 2025
Great team to work with. Easy hassle free car buying experience. highly recommend the team. Easy hassle free car buying experience. highly recommend the team. More
by mikeyfaidell
February 11, 2025
Very good. Better / more signage upstairs for service dept would help. Blah blah blah for 15 word minimum. Points off for that. :-( Better / more signage upstairs for service dept would help. Blah blah blah for 15 word minimum. Points off for that. :-( More
by mhagen360
Employees Worked With
February 09, 2025
One of the better dealerships out there. Adrian my salesman was great to work with and made the process effortless. The car was delivered exceptionally clean. Adrian my salesman was great to work with and made the process effortless. The car was delivered exceptionally clean. More
by fazzster
February 07, 2025
I had a fantastic experience at Colonial VW, thanks to Dylan! From start to finish, he was professional, friendly, and made the entire service appointment a breeze. His communication was top-notch—keeping Dylan! From start to finish, he was professional, friendly, and made the entire service appointment a breeze. His communication was top-notch—keeping me informed every step of the way and ensuring I understood everything about my car’s service. His great demeanor and attention to detail truly stood out, making what could have been a stressful process incredibly smooth. More
by Rishi Desai
February 06, 2025
Friendly staff. Attentive to issue needing service. Waiting for needed part to arrive before done. Attentive to issue needing service. Waiting for needed part to arrive before done. More
by JEAUGER623
Employees Worked With
February 06, 2025
My experience was most positive in purchasing a new vehicle. The salesman was very informative explaining the workings of the model I was interested in. Our meeting moved along well through a test dr vehicle. The salesman was very informative explaining the workings of the model I was interested in. Our meeting moved along well through a test drive to the price discussions. My salesman, Aamir, introduced me to Mike Pender, Sales Manager, and between the three of us we completed the sale that same afternoon. No pressure, just good professional dialogue. I'm very satisfied and would recommend your dealership to anyone in the market for a new vehicle. More
by rosehips21
Employees Worked With
Other Employees :
Mike Pender, who also handled the financial portion.
February 04, 2025
Aways greeted with a smile and a Hello. Work is completed on time and always kept up to date on the process Work is completed on time and always kept up to date on the process More
by RMCGINNITY
