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Colonial Volkswagen of Westborough
Westborough, MA
2,913 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,913 reviews
June 09, 2025
Great service and great people. I have been a customer for 8 years I am always amazed at the professionalism and friendliness of the staff. Bill and crew keep me updated throughou I have been a customer for 8 years I am always amazed at the professionalism and friendliness of the staff. Bill and crew keep me updated throughout the service. Car is completed on time and clean! More
by RMCGINNITY
Verified Customer
June 04, 2025
Excellent service Delivered when promised Updates provided on regular basis Need to update waiting area provided on regular basis Need to update waiting area More
by RB
June 04, 2025
Always a pleasure to work with the team at Colonial Volkswagen of Westborough. Pleasant greetings and resolutions to any problems or routine maintenance. Volkswagen of Westborough. Pleasant greetings and resolutions to any problems or routine maintenance. More
by nancymcaswell
May 31, 2025
Colonial VW of Westborough always does a great job and provides a great service experience. They are very knowledgeable and enthusiastic about what they do which is appreciated. As always, thanks guy provides a great service experience. They are very knowledgeable and enthusiastic about what they do which is appreciated. As always, thanks guys More
by jimmy
May 30, 2025
Bill and his team are excellent, friendly, helpful, and knowledgeable. Colonial does a great job of servicing my vehicle. knowledgeable. Colonial does a great job of servicing my vehicle. More
by RMETIVIERJR
May 29, 2025
Friendly, professional, detail oriented, thoughtful person, explain very clearly, keep updating accordingly, outstanding customer service person, explain very clearly, keep updating accordingly, outstanding customer service More
by RAYRLIU
Employees Worked With
May 28, 2025
Ramon was great, clear, transparent and got me the car that I wanted. Was a pleasure to work with him. that I wanted. Was a pleasure to work with him. More
by stephen.c.crowe
May 27, 2025
Fast. ..efficient....fair. That summarizes the sales experience. There was no nonsense nor "nitrogen". A very refreshing change of pace! Highly recommend! ..efficient....fair. That summarizes the sales experience. There was no nonsense nor "nitrogen". A very refreshing change of pace! Highly recommend! More
by sssginc
May 27, 2025
colonial had my car complete with an oil change (& also a wash!) before i had even started my work day--they let me know it was complete and i could pick it up. very professional and personable. wash!) before i had even started my work day--they let me know it was complete and i could pick it up. very professional and personable. More
by kepa418
May 26, 2025
Great service and professional staff highly recommended. They always take good care of my vehicle. They always take good care of my vehicle. More
by bostonmagik
