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Colonial Volkswagen of Westborough
Westborough, MA
2,728 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,728 reviews
August 10, 2024
My wife and I worked with Aamir and had the best experience possible. He was very respectful and helpful through our process of buying the right car. We found the exact one we wanted on the first da experience possible. He was very respectful and helpful through our process of buying the right car. We found the exact one we wanted on the first day and he made purchasing it simple and stress free. The final steps to get it registered and inspected was easy and fast. The car was detailed again and ready for pick-up in just a few days. The dealership is spotless too and everyone there was very nice. More
by Jim Dunne
Employees Worked With
August 10, 2024
Thank you for your great and efficient service! Good over all experience at Colonial VW of Westborough! Good over all experience at Colonial VW of Westborough! More
by tina0007
Verified CustomerEmployees Worked With
August 08, 2024
Dylan was great! He helped me decide what was best for my car and communicated well. He helped me decide what was best for my car and communicated well. More
by cghobrial
Employees Worked With
August 08, 2024
They are always happy to help. They keep you informed while the work is being done. They keep you informed while the work is being done. More
by ppeloq
August 08, 2024
Great service Very attentive Loved the service and simplicity of it. He made everything easy and simple. simplicity of it. He made everything easy and simple. More
by LUGOMANONROXANA
August 08, 2024
Scott and Kevin were great! I really appreciate the help and support. This is a great dealership and would highly recommend them. THANK YOU! I really appreciate the help and support. This is a great dealership and would highly recommend them. THANK YOU! More
by sandraleal812
August 07, 2024
Came in for 20k service and everything was done as promised and on time, very pleased. promised and on time, very pleased. More
by loumon1
Employees Worked With
August 06, 2024
Thanks Scott, thanks Kevin, I appreciate your support and your patience , really very helpful and take care about all customers your patience , really very helpful and take care about all customers More
by adel Pehiry
August 05, 2024
Very helpful, and great communication. I feel confident in bringing my car in for service I feel confident in bringing my car in for service More
by MARGOT2
Employees Worked With
August 05, 2024
I've been coming to this dealership on and off for about 25 years. Many of the same people are still there, so it seems they not only take care of their customers, they take care of their staff. There are 25 years. Many of the same people are still there, so it seems they not only take care of their customers, they take care of their staff. There are, of course, new people from time to time -- such as Dylan -- but they all seem to be as competent and friendly as the familiar faces. More
by MB
