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Colonial Volkswagen of Westborough
Westborough, MA
2,781 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,781 reviews
Verified Customer
September 16, 2024
Jon did an excellent job managing the service on both of my cars, and he helpfully rearranged the appointments so that I could use a loaner vehicle and keep the total timeline to a minimum. Thanks! my cars, and he helpfully rearranged the appointments so that I could use a loaner vehicle and keep the total timeline to a minimum. Thanks! More
by MICHAELLOHMILLER
September 13, 2024
Always received great service - prompt and reliable service personnel! They also provide videos and pictures of work done! Highly recommend this dealership! service personnel! They also provide videos and pictures of work done! Highly recommend this dealership! More
by SharmS
September 13, 2024
Excellent, fast and smooth service, with a smile. They offered to drop me off at home for the duration of the service but I didn't accept. Next time I will but overall I was pleased with everything They offered to drop me off at home for the duration of the service but I didn't accept. Next time I will but overall I was pleased with everything. More
by christineh
September 13, 2024
Very easy no pressure experience. My salesman was knowledgeable, personable and helpful. No sales gimmicks, no headaches. They let the vehicle and pricing speak for themselves and My salesman was knowledgeable, personable and helpful. No sales gimmicks, no headaches. They let the vehicle and pricing speak for themselves and they focus on helping you find the right vehicle and making the process go quickly and smoothly. More
by Footeman67
September 13, 2024
Service manager was courteous and professional. Kept me updated on an unexpected delay with enough explanations. Also properly used warranty to replace 3-time filed bevel box. Kept me updated on an unexpected delay with enough explanations. Also properly used warranty to replace 3-time filed bevel box. More
by donggi.paik
Employees Worked With
September 12, 2024
Professional and high quality service. Personable and trustworthy staff. I would never service my VW GTI anywhere else! Personable and trustworthy staff. I would never service my VW GTI anywhere else! More
by sdocknevich
September 12, 2024
Great job guys. Everything was super easy as you tested my coolant level warning light. Everything was super easy as you tested my coolant level warning light. More
by michealoloughlin
September 11, 2024
Sales staff friendly with out being overbearing. Processing of vehicle purchase smooth. Finance dept helpful in processing insurance and registration. Processing of vehicle purchase smooth. Finance dept helpful in processing insurance and registration. More
by DEBANDPETE
