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Colonial Volkswagen of Westborough
Westborough, MA
2,780 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,780 reviews
October 02, 2024
Very nice dealership, everyone was very friendly and willing to work with you. I would refer them to anyone looking for a new or used vehicle. willing to work with you. I would refer them to anyone looking for a new or used vehicle. More
by RAS85
Verified Customer
October 01, 2024
Services was very good. The customer services reps was very friendly and very helpful. The free shuttle was very good. The customer services reps was very friendly and very helpful. The free shuttle was very good. More
by EvanL
Employees Worked With
September 30, 2024
Over the many years I've had a relationship with Colonial, the sales and service staff have always been great to work with! Highly recommended. Colonial, the sales and service staff have always been great to work with! Highly recommended. More
by JoeM508
September 30, 2024
I dealt with Jon in service he once again went above expectations. I won’t deal with anyone else but him. He is very responsive keeps you updated on status of your car and informed on what needs to be d expectations. I won’t deal with anyone else but him. He is very responsive keeps you updated on status of your car and informed on what needs to be done. He has great customer service skills. I would definitely recommend Colonial Volkswagen and ask for Jon you won’t be disappointed. More
by ADRODRIGUESBR
Employees Worked With
September 27, 2024
Very friendly and accommodating. Kept me update on how things were going with my service. Relaxing environment Kept me update on how things were going with my service. Relaxing environment More
by twreinold
Employees Worked With
September 26, 2024
Excellent service from Bill during my last scheduled maintenance appointment. On time and professional. Thank-you! maintenance appointment. On time and professional. Thank-you! More
by Willie
Employees Worked With
September 26, 2024
Staff were very nice and patient with me and thanks for providing excellent service . Much appreciated providing excellent service . Much appreciated More
by wingstill
September 26, 2024
Took good care of my concerns. Prompt service. On time delivery. Treated my wife very well. Prompt service. On time delivery. Treated my wife very well. More
by rauger97
September 25, 2024
The service department found a warranty I didn't know I had and got all the work done at no cost to me! had and got all the work done at no cost to me! More
by kirk.vanacore
September 23, 2024
Everybody at the dealership was friendly, courteous and respectful of my time. No pressure to buy and very knowledgeable respectful of my time. No pressure to buy and very knowledgeable More
by FC
