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Colonial Volkswagen of Westborough

Westborough, MA

4.8
2,727 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,727 reviews

August 27, 2024

In and out under time I was quoted for service. My phone charger is still not working well. More

by jquinlivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Timely, helpful, efficient. Booked appointment in a timely fashion that worked with my schedule. Helpful in trying to understand my concerns with regards to my beetle. Effici More

by Diggerhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave (?) - service tech
August 22, 2024

I already send this, but it was nice, and professional! Very happy with my new Tiagun🥰🥰 I love it!!! More

by jeanetteveloz16
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Very prompt in resolution of my issue and provided complimentary part when it wasn't required, validating my recent purchase experience at this dealership. More

by eferguson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

On time repair of a worrisome noise emanating from the rear end. Turn out to be rotors, pads and calipers. More

by ALANRDAILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Very good work as always. The guys in sales are always fast, efficient and very easy to work with. More

by mstack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

I had my car serviced at Colonial VW of Westboro. It was a good experience. More

by j_mcilwain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Prompt and knowledgeable and professional My rep was very responsive and knowledgeable and work was well done More

by gerardroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

It’s always a pleasure to work with Dylan when I bring my car for service. More

by HEIKOBOGIECZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

So helpful. The videos they send are great. The location can be troublesome but the quality of service and employees are amazing. More

by matthew.s.brown9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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