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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,780 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,780 reviews

October 09, 2024

Great service and kind people working there. It’s always a pleasure bringing my vehicle in to get serviced. More

by mfperry86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Colonial VW Westborough is outstanding! Jon Lacey was incredibly helpful and responsive the entire time my ID.4 was being fixed, and Kevin did a wonderful job with the repair. I really appr More

by laurthomps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Fantastic place that made the buying experience painless and seamless! I'd recommend going here to both friends and family! 10/10 More

by Adrian M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Magaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Very Easy and organized to dealership to deal with. Everything went very easily and smooth More

by kristenannmorgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

The staff is friendly and helpful. Most importantly, they said it would take 2 hours, and it took 2 hours. I also asked them to go out of their way, (applying some anti seize to the More

by Smartass007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

The dealership always makes servicing your vehicle a breeze and they always wash the car after they are done More

by Pespo45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Dylan and the folks at Westboro Colonial VW have been tops since I started going there almost 25 years ago. I travel one hour just for the incredible service. They are honest and trustworthy. I highly More

by DRDEREGIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

I was introduced to Marc Schoenhammer for the first time. Marc kept me informed every step of the way, never no surprises. On the internet Tara helped me pick out the right vehicle and led me to Marc S. All More

by Johnnie b.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Magaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

As always great service at Colonial VW of Westborough. Dylan was so helpful and accommodating. More

by jenpil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Dylan is wonderful service partner! Always courteous and supportive! He explains why service is important but explains the function of parts and how it all works - provides guidance to More

by nast60.na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GM - Ray
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