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Colonial Volkswagen of Westborough

Westborough, MA

4.8
2,727 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,727 reviews

September 05, 2024

I appreciated the patience of the sales crew. The car is exactly what I wanted. More

by Travis.Voltz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gloss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

made the used car buying process easy by open and timely communication for what I considered a fair deal. More

by sebouh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Marc was exceptional in helping us in getting the best jeep for our family. The communication was above and beyond. I was able to get my car in less than 24 hours. Even after I got my jeep the communicati More

by Carolina Hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

Great dealership. Service is excellent. I didn’t have an appointment and was taken care of in a short time. Very pleased More

by lkmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

service department was courteous and efficient. Car was ready quickly and overall experience was pleasant. More

by golfingjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Buying a car at Colonial Volkswagen was a fine, low pressure experience. I recommend them. More

by STEVEROBERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott W. Bregnard Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Dylan and his people at the service desk were great. Quickly found the problem and fixed it. More

by je_scarlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Very efficient process - appreciate the loaner vehicle and communication during the service appointment. Costs were easy to follow. More

by PKHOCKNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

I came in looking for an appraisal and left with a sold tag. Pierre and Kevin (I believe that was his name), worked so well with me to make payments and prices work for me and my budget. There was no pushi More

by Klrogan1209
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Great People, Great Service, when ever I need my car looked at or repaired this is where I go More

by HARROLDAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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