Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
2,780 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,780 reviews
October 16, 2024
Dylan was phenomenal to work with. He is an excellent communicator and always relayed accurate information. He is an excellent communicator and always relayed accurate information. More
by michelleschaufeld
Verified CustomerEmployees Worked With
October 16, 2024
Amazing experience, communicated the whole time, was very satisfied with work they did, will come back again. satisfied with work they did, will come back again. More
by jngo1432
October 16, 2024
Great customer service, everything was fast and smooth. Did not feel pressured to purchase. They were able to give me deal within my budget. Did not feel pressured to purchase. They were able to give me deal within my budget. More
by Naidavega
October 15, 2024
excellent service, great guy Jon at the reception, always helps and tells, always friendly, I recommend contacting this service helps and tells, always friendly, I recommend contacting this service More
by ANDRIIVLASOV092880
October 15, 2024
Always dependable and good to work with. , open regarding projected charges. friendly, Comfortable waiting area , open regarding projected charges. friendly, Comfortable waiting area More
by ALEXFRISCH272
October 14, 2024
A lot of car dealerships get a bad rep but I’ve had excellent experiences with Colonial VW of Westborough for over 5 years. Their service department is honest and tries to go the extra mile to keep you excellent experiences with Colonial VW of Westborough for over 5 years. Their service department is honest and tries to go the extra mile to keep your car running and looking great. Both for routine maintenance as well as the unexpected breakdown, they have done everything they could to minimize the disruption in my life when servicing my ID.4 (and the GTI before that). More
by sohrobo
October 14, 2024
Excellent dealer, highly recommend. Service dept was polite and accommodating. Our 10K mile service appointment was completed quickly and they even washed our vehicle afterwards, to boo Service dept was polite and accommodating. Our 10K mile service appointment was completed quickly and they even washed our vehicle afterwards, to boot! More
by dmvlock
Employees Worked With
October 13, 2024
Amazing team and amazing car, definitely I recommend Colonial Volkswagen of Westborough. I'm very happy with the car that I bought with them Colonial Volkswagen of Westborough. I'm very happy with the car that I bought with them More
by andrerjp
October 13, 2024
Everyone at Westborough Colonial VW was very professional, patient, knowledgable, accommodating, and friendly. I chose this dealership for the price, selection, and awesome staff. professional, patient, knowledgable, accommodating, and friendly. I chose this dealership for the price, selection, and awesome staff. More
by Lindsey
