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Colonial Volkswagen of Westborough

Westborough, MA

4.8
2,727 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,727 reviews

September 13, 2024

Always received great service - prompt and reliable service personnel! They also provide videos and pictures of work done! Highly recommend this dealership! More

by SharmS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McGrath
September 12, 2024

Professional and high quality service. Personable and trustworthy staff. I would never service my VW GTI anywhere else! More

by sdocknevich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Great job guys. Everything was super easy as you tested my coolant level warning light. More

by michealoloughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

As always the best dealer around. Sales, service and parts are all amazing. Always go the extra mile. More

by kcross0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Always have the best service experience with Colonial. Jon Lacy and Kevin (the Technician) are great communicators and Jon is always especially friendly! More

by JSFLEWELLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Always friendly, efficient and affordable service. I was in and out in no time and that matters to me. More

by katiebrosnihan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Sales staff friendly with out being overbearing. Processing of vehicle purchase smooth. Finance dept helpful in processing insurance and registration. More

by DEBANDPETE
Recommend Dealer
Yes
Employees Worked With
Ramon Almodovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

We have purchased many cars from Colonial and always a great experience. Pierre Saliba and Renato Lima are great to work with and very knowledgeable. And Brendan Gallagher made the purchasing process supe More

by kcross0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Very helpful pre and post sales teams. Definitely recommend. For electric models, be sure to check EA for perks. More

by AHMETIFY
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renato Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott W. Bregnard Jr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Dylan was above & beyond to get the job done on time and Colonial is excellent dealership More

by johnarcuri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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