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Colonial Volkswagen of Westborough
Westborough, MA
2,916 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,916 reviews
February 04, 2025
Aways greeted with a smile and a Hello. Work is completed on time and always kept up to date on the process Work is completed on time and always kept up to date on the process More
by RMCGINNITY
Verified Customer
February 03, 2025
Prompt, efficient service, as usual. Appointment began and ended at requested time and all service was performed as expected. Appointment began and ended at requested time and all service was performed as expected. More
by elliehstone
Employees Worked With
February 02, 2025
Fair dealership and came through with the agreed upon agreement. Good service fair pricing. Would recommend. agreement. Good service fair pricing. Would recommend. More
by vinsmith2013a
January 31, 2025
Always please with the service I receive at Colonial. Jonathan in the service dept is a great representative for your company. I'm sure the other employees are wonderful as well, but he is the point of Jonathan in the service dept is a great representative for your company. I'm sure the other employees are wonderful as well, but he is the point of contact for service. More
by SEWELLMT01
Employees Worked With
January 31, 2025
The folks in the service department were responsive and accommodating. Great experience for the entire process accommodating. Great experience for the entire process More
by matthew.pedone
January 29, 2025
My ID4 electric was not starting. I had it towed to Colonial Volkswagen. Dylan called me the next morning to discuss the issue. The car was with you for almost a week. Dylan kept me u I had it towed to Colonial Volkswagen. Dylan called me the next morning to discuss the issue. The car was with you for almost a week. Dylan kept me updated as to the progress daily and offer a loaner if I needed one. Dylan was pleasant and responsive. More
by mcvecc
Employees Worked With
January 29, 2025
Very easy process. I dropped off my car the night before, left the keys in the dropbox, and by noon the next day, the pil change was complete and ready for pick-up! I dropped off my car the night before, left the keys in the dropbox, and by noon the next day, the pil change was complete and ready for pick-up! More
by Dobey
Employees Worked With
January 29, 2025
This is the best team at WV. Kevin made my experience special, Marc found exactly what I wanted and in the part and service department Billy will always have your back with safet Kevin made my experience special, Marc found exactly what I wanted and in the part and service department Billy will always have your back with safety. Will never leave them. More
by jennifernakhailicsw
Employees Worked With
January 29, 2025
Dylan provides exceptional service. The entire staff is competent and are technically well versed. They are a credit to Colonial VW The entire staff is competent and are technically well versed. They are a credit to Colonial VW More
by RichB
January 28, 2025
They do what needs to done and can give me rides to/from home. I’ve never had a problem with their work ir attitude. home. I’ve never had a problem with their work ir attitude. More
by JAIGLUCK
