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Colonial Volkswagen of Westborough
Westborough, MA
2,727 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,727 reviews
September 20, 2024
They still owe me $200 for registration and licence which i had to pay again myself at the bmv i had to pay again myself at the bmv More
by harris.anthony10
Verified Customer
September 19, 2024
The only place to bring your vehicle to be serviced. Hands down best service department in Massachusetts. Hands down best service department in Massachusetts. More
by Wales
September 19, 2024
Excellent service dept. Friendly, professional with expert technicians that keep your vehicle in the best condition possible. Have not gone to a different VW dealer for ove Friendly, professional with expert technicians that keep your vehicle in the best condition possible. Have not gone to a different VW dealer for over 13 years because there has never been any need to with Colonial in Westboro in my back yard. More
by GTIguy97
September 18, 2024
I am always pleased with the service standards at Colonial Volkswagen of Westborough, MA. They are prompt totally forthcoming and pleasant to deal with. Colonial Volkswagen of Westborough, MA. They are prompt totally forthcoming and pleasant to deal with. More
by nancymcaswell
Employees Worked With
Other Employees :
Parts Dept. chair & clerks
September 16, 2024
Jon did an excellent job managing the service on both of my cars, and he helpfully rearranged the appointments so that I could use a loaner vehicle and keep the total timeline to a minimum. Thanks! my cars, and he helpfully rearranged the appointments so that I could use a loaner vehicle and keep the total timeline to a minimum. Thanks! More
by MICHAELLOHMILLER
September 13, 2024
Service manager was courteous and professional. Kept me updated on an unexpected delay with enough explanations. Also properly used warranty to replace 3-time filed bevel box. Kept me updated on an unexpected delay with enough explanations. Also properly used warranty to replace 3-time filed bevel box. More
by donggi.paik
Employees Worked With
September 13, 2024
Excellent, fast and smooth service, with a smile. They offered to drop me off at home for the duration of the service but I didn't accept. Next time I will but overall I was pleased with everything They offered to drop me off at home for the duration of the service but I didn't accept. Next time I will but overall I was pleased with everything. More
by christineh
September 13, 2024
Very easy no pressure experience. My salesman was knowledgeable, personable and helpful. No sales gimmicks, no headaches. They let the vehicle and pricing speak for themselves and My salesman was knowledgeable, personable and helpful. No sales gimmicks, no headaches. They let the vehicle and pricing speak for themselves and they focus on helping you find the right vehicle and making the process go quickly and smoothly. More
by Footeman67
