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Colonial Volkswagen of Westborough

Westborough, MA

4.9
2,726 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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89 Turnpike Road, Rt. 9

Westborough, MA

01581

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Showing 2,726 reviews

October 05, 2024

Dylan and the folks at Westboro Colonial VW have been tops since I started going there almost 25 years ago. I travel one hour just for the incredible service. They are honest and trustworthy. I highly More

by DRDEREGIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

I was introduced to Marc Schoenhammer for the first time. Marc kept me informed every step of the way, never no surprises. On the internet Tara helped me pick out the right vehicle and led me to Marc S. All More

by Johnnie b.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Magaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Dylan is wonderful service partner! Always courteous and supportive! He explains why service is important but explains the function of parts and how it all works - provides guidance to More

by nast60.na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GM - Ray
October 03, 2024

As always great service at Colonial VW of Westborough. Dylan was so helpful and accommodating. More

by jenpil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Very nice dealership, everyone was very friendly and willing to work with you. I would refer them to anyone looking for a new or used vehicle. More

by RAS85
Recommend Dealer
Yes
Employees Worked With
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aamir Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Magaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Services was very good. The customer services reps was very friendly and very helpful. The free shuttle was very good. More

by EvanL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

I dealt with Jon in service he once again went above expectations. I won’t deal with anyone else but him. He is very responsive keeps you updated on status of your car and informed on what needs to be d More

by ADRODRIGUESBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Over the many years I've had a relationship with Colonial, the sales and service staff have always been great to work with! Highly recommended. More

by JoeM508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Very friendly and accommodating. Kept me update on how things were going with my service. Relaxing environment More

by twreinold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Took good care of my concerns. Prompt service. On time delivery. Treated my wife very well. More

by rauger97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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