Colonial Volkswagen of Westborough

I helped my daughter purchase her car from Colonial. The process was smooth and no issues. We would have liked to have gotten something for her trade though but ended up selling it privately for more mo The process was smooth and no issues. We would have liked to have gotten something for her trade though but ended up selling it privately for more money! More

Excellent service. Great communication from experienced service advisors. This service department has an excellent reputation. Great communication from experienced service advisors. This service department has an excellent reputation. More

Excellent service! Really friendly staff that does great reliable work. Would recommend anyone to go here. Really friendly staff that does great reliable work. Would recommend anyone to go here. More

Good Communication, streamlined check in, check out and like the ride service they offer to their customers like the ride service they offer to their customers More

Bill made sure my car was completely safe to drive and fixed the recalls I had along with what I brought it in for. fixed the recalls I had along with what I brought it in for. More

Communication was excellent. Service was prompt. Very easy drop off and pick up. Made appointment online Service was prompt. Very easy drop off and pick up. Made appointment online More

Colonial VW performed a warranty repair for my 2015 TDI. Scheduling and dropoff/pickup was easy, their local shuttle service is extremely convenient. My service advisor, Dylan, was great; knowledgeable and Scheduling and dropoff/pickup was easy, their local shuttle service is extremely convenient. My service advisor, Dylan, was great; knowledgeable and communicative. Unfortunately, the quality of the repair was poor. In replacing a DEF line, the technician broke every plastic clip, left trim disconnected, lost portions of trim, and overall put minimal effort into completing a quality repair. Warranty work is not necessarily fun or easy, but there was zero pride in the work displayed. More

The reputation of Colonial Volkswagen’s service department is a big part of why I chose to buy from them. They continue to live up to that reputation. department is a big part of why I chose to buy from them. They continue to live up to that reputation. More

I am a returning customer of Pierre at Colonial Volkswagen. He always finds the best car for my commuter lifestyle. He is very knowledgeable about all things Volkswagen. He helped me pick a very sa Volkswagen. He always finds the best car for my commuter lifestyle. He is very knowledgeable about all things Volkswagen. He helped me pick a very safe and reliable car not once but twice! More

Went into the dealership looking to upgrade from my 2018 Infiniti QX30 to a bigger SUV and keeping my payments similar. Scott was the first person I engaged with when I arrived but I had worked w/ Gina Mar Infiniti QX30 to a bigger SUV and keeping my payments similar. Scott was the first person I engaged with when I arrived but I had worked w/ Gina Martinez through email for a few weeks and she was excellent as well. Scott showed me some options and was very genuine and easy to work with. Scott was knowledgeable and didn't put any unnecessary pressure on the deal. The experience with this dealership was excellent and I highly recommend anyone looking for a new car to visit them. More