Colonial Volkswagen of Westborough

Colonial was able to fix a major issue that another dealer was unable to. They were very helpful in working with the other dealer to arrange towing, and also very much appreciated providing a rental wh dealer was unable to. They were very helpful in working with the other dealer to arrange towing, and also very much appreciated providing a rental while my vehicle was being worked on. The text updates were helpful. More

I appreciated the text video updates directly from the mechanic, very informative. The service dept reached out twice with updates, which made me feel as if someone cared about making sure my car was bei mechanic, very informative. The service dept reached out twice with updates, which made me feel as if someone cared about making sure my car was being fixed. More

I have written too many reviews for Colonial VW over the years. They all say pretty much the same thing. Have worked with Bill and Jonathan (my "go to" for 10 years) and have never been disapointed. They years. They all say pretty much the same thing. Have worked with Bill and Jonathan (my "go to" for 10 years) and have never been disapointed. They are top notch! More

Dylan is very supportive. He explained the car's problem in details and provided solutions that suited our need. It was a great experience working with Dylan. He explained the car's problem in details and provided solutions that suited our need. It was a great experience working with Dylan. More

The salespeople are respectful and tolerant of my questions and uncertainty. This is the 3rd vehicle I have purchased from Colonial VOLKSWAGON. I am happy with Mr Bill Fallon in the service departmen questions and uncertainty. This is the 3rd vehicle I have purchased from Colonial VOLKSWAGON. I am happy with Mr Bill Fallon in the service department and his colleagues. I do not hesitate to recommend Pierre whenever you look for a new VOLKSWAGON or comparable vehicle. More

I traded in my 2016 VW Passat, and purchased a 2024 VW Tiguan SE R-Line, and the experience with Marc was great. He was extremely helpful, professional, and easy to work with. I could say the same for all Tiguan SE R-Line, and the experience with Marc was great. He was extremely helpful, professional, and easy to work with. I could say the same for all the staff there as well who took part in the deal. More

I have notified Kevin directly about my feedback. Other than that, everything else was excellent. Other than that, everything else was excellent. More

Good inventory and not much pressure from the sales team. They provided us plenty of space to look around without being overly pressured. They provided us plenty of space to look around without being overly pressured. More

Everyone we interacted with were so helpful, friendly and made the experience awesome! Marc was fantastic and I highly recommend anyone looking for a VW to work with him! made the experience awesome! Marc was fantastic and I highly recommend anyone looking for a VW to work with him! More

Amazing crew at Colonial VW of Westborough. Everyone we worked with was knowledgeable, honest and kind. This purchase was easy and smooth and all of our questions answered. This is one of the b Everyone we worked with was knowledgeable, honest and kind. This purchase was easy and smooth and all of our questions answered. This is one of the better experiences I’ve had buying a new car. More