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Colonial Volkswagen of Westborough
Westborough, MA
2,913 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,913 reviews
June 25, 2025
Marc was a great help with buying my new car! He was knowledgeable and patient, while I drove and re-drove cars until I was ready to pick one! He was knowledgeable and patient, while I drove and re-drove cars until I was ready to pick one! More
by kmgarvey13
Verified CustomerJune 20, 2025
Dylan was super helpful, accommodating, and communicative throughout the whole process from start to finish. throughout the whole process from start to finish. More
by mflaher5
Employees Worked With
June 19, 2025
I have been coming here for over 20 yrs and everyone’s the best! Dylan, Bill, Bill, Shelby and Jon have always taken great care of me and my car(s). Kudos to all of them! the best! Dylan, Bill, Bill, Shelby and Jon have always taken great care of me and my car(s). Kudos to all of them! More
by Jen Pettengill
Employees Worked With
Other Employees :
Bill and Shelby
June 15, 2025
Colonial Volkswagen has a top notch service department that comes highly recommended by many VW owners. Always on time, honest and fair. Would not take my car anywhere else. that comes highly recommended by many VW owners. Always on time, honest and fair. Would not take my car anywhere else. More
by JOANNECFAGAN
June 11, 2025
One of my tires had a slow leak, so I brought it in and they fixed it, and did a great job. They showed me the nail that was in my tire. I’m happy that I bought my tires from Colonial and would do that aga they fixed it, and did a great job. They showed me the nail that was in my tire. I’m happy that I bought my tires from Colonial and would do that again in the future. Thanks again More
by jimmy
June 11, 2025
I exclusively use the Colonial VW Service Dept. Bill F, Dillon, and others are outstanding, offering solid advice and making the process go smoothly every time I see them. Owning my Atlas has been Bill F, Dillon, and others are outstanding, offering solid advice and making the process go smoothly every time I see them. Owning my Atlas has been a good experience with their help. More
by Thomas Witzel
June 10, 2025
Wow, amazing, courteous, professional and prompt. I purchased a 9 year old used car from this dealership. The sales experience was matched only by the service dept. After a week or so of driving we h I purchased a 9 year old used car from this dealership. The sales experience was matched only by the service dept. After a week or so of driving we had a number of concerns. We contacted the dealership scheduled an appointment brought the car in and they addressed and resolved every concern in 2 days. Alignment, brakes, tire balancing, throttle body, and a few others. No hassle, no nickel and dime, deductible or xxxxxxxx like that. They send videos from the service tech and manager going over everything they’re doing and have done along the way. I will drive the hour each way to give them my business again and again. More
by oliveiradavid1
June 10, 2025
We have had a great relationship since 2012. 4 cars purchased in the family and great service over time. 4 cars purchased in the family and great service over time. More
by JMOLNAR1
Employees Worked With
Other Employees :
ALL Service dept. personnel
