Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
2,961 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,961 reviews
September 05, 2025
Pierre was great made for a smooth and truthful transaction when I came in for my lease, would recommend 100% !! transaction when I came in for my lease, would recommend 100% !! More
by juanpee24
Verified CustomerEmployees Worked With
September 03, 2025
Our sales person Juan was very helpful and knowledgeable. Communication was excellent. Overall we were very happy with customer service Communication was excellent. Overall we were very happy with customer service More
by cmb0363
August 31, 2025
Friendly staff at service department, Dylan was very knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. knowledgeable and professional. Explained very well about my vehicle’s issue, vehicle was done quicker than I expected. More
by PEI
Employees Worked With
August 30, 2025
Wonderful my sale man Patrick , he help me all questions I wand to know about the car I want to get I wand to know about the car I want to get More
by hahoang4e
August 27, 2025
Vehicle did not match the dealers description. It had many missing parts that were left out for the buyer to find and perform his own search. A car buy from the dealer should not be a mystery or a It had many missing parts that were left out for the buyer to find and perform his own search. A car buy from the dealer should not be a mystery or a search game for parts it’s suppose to have already have. More
by Alex
Employees Worked With
August 22, 2025
Everything was taken care of without any issues in the annual inspection. My ride to and from the dealership was good too. annual inspection. My ride to and from the dealership was good too. More
by swarrier
Employees Worked With
August 21, 2025
I always have a positive experience at Colonial Volkswagen of Westborough. This trip was for diagnostic services where they identified and easily cured the problem. I was very pleased with the resu Volkswagen of Westborough. This trip was for diagnostic services where they identified and easily cured the problem. I was very pleased with the result. Well done, Colonial! More
by KLETREIZE
August 20, 2025
Sales Pierre and manager Kevin and Mike have been really professional and friendly with helping my leasing process of my brand new 2025 Tiguan, the whole experience was easier than I expected. I am really g professional and friendly with helping my leasing process of my brand new 2025 Tiguan, the whole experience was easier than I expected. I am really grateful. More
by PEI
August 19, 2025
I have purchased 8 cars from this dealer over the years. Great experience from parts to service to sales. Highly recommend. Great experience from parts to service to sales. Highly recommend. More
by MCROSSCUP
