Colonial Volkswagen of Westborough

It’s always a great experience when I visit colonial Volkswagen in Westborough the sales guy Mark is always very helpful with me. This is my second time leasing a vehicle with him and I already told him Volkswagen in Westborough the sales guy Mark is always very helpful with me. This is my second time leasing a vehicle with him and I already told him I’ll be back next year. Highly recommend this dealership. More

I have brought my Tiguan into Colonial Volkswagen of Westborough since I began driving it, and have worked with Dylan on each visit. He is prompt, clear, and professional, and always explains the work d Westborough since I began driving it, and have worked with Dylan on each visit. He is prompt, clear, and professional, and always explains the work done and vehicle needs well. More

Customer service is so welcoming and nice. Super efficient and dog friendly. I was in and out in a flash. They make getting service done easy. Super efficient and dog friendly. I was in and out in a flash. They make getting service done easy. More

Dylan and team kept me up to date and fully informed on the status of my service. the status of my service. More

I just want to say the dealership was nice to work with but the person I really need to spotlight is Marc, on the sales team. The minute I walked in I knew what car I wanted and didn’t want to be bombarded but the person I really need to spotlight is Marc, on the sales team. The minute I walked in I knew what car I wanted and didn’t want to be bombarded with any sales tactics. Marc went above and beyond! I immediately got to test drive the car I went there for and put a deposit. While Waiting for the title I got text updates from Marc, not one sales like phone call! It was refreshing. I felt like a person, not just a sales transaction. I now have my car and can’t thank Marc and his team enough!!!! More

Great personnel, even drove to RI DMV to meet with me to register the vehicle register the vehicle More

Bill was great! He worked with me schedule and had my vehicle in and out quickly! He worked with me schedule and had my vehicle in and out quickly! More

Just recently, I called and requested to have a speaker replaced in my wife's 2018 VW Atlas. As usual, I was in and out in virtually no time flat. The audio system was adjusted and sounds brand new on a replaced in my wife's 2018 VW Atlas. As usual, I was in and out in virtually no time flat. The audio system was adjusted and sounds brand new on a 100K mile vehicle! This Service Dept. has yet to fail me since way back in 2009. Kudos to Billy the Service Manager and his staff! More

Each service visit reminds me of why I am proud to own a VW. The service team communicates well, is responsive and clearly expresses a will to help its customers. VW. The service team communicates well, is responsive and clearly expresses a will to help its customers. More

Very profesional workers and technicians. I strongly recommend this Dealership to everybody. They made the service in 1 day and half, that supposed to be 2 days. Very efficient. I recommend m I strongly recommend this Dealership to everybody. They made the service in 1 day and half, that supposed to be 2 days. Very efficient. I recommend making the video of the service more explanatory, not just showing the paper with the order. More