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Colonial Volkswagen of Westborough
Westborough, MA
2,826 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,826 reviews
February 20, 2025
Marc was honest and upfront. He did an excellent job presenting options. I would recommend Marc. He did an excellent job presenting options. I would recommend Marc. More
by Brian K
Employees Worked With
February 19, 2025
Exceptional service, friendly staff, smooth buying experience. Helpful team, great selection of cars, and unbeatable customer support. Highly recommend! experience. Helpful team, great selection of cars, and unbeatable customer support. Highly recommend! More
by Julio R.
Verified CustomerFebruary 19, 2025
Great team that understands customer service. They did their best to accommodate me throughout a lengthy repair and I would recommend them to anyone looking to service their car. They did their best to accommodate me throughout a lengthy repair and I would recommend them to anyone looking to service their car. More
by petersjonathan3
February 18, 2025
Colonial made it happen with my scope creep! I went from a sticker to sticker, engine oil change, brake flush and Haldex oil change. And finished by my hard stop time. I went from a sticker to sticker, engine oil change, brake flush and Haldex oil change. And finished by my hard stop time. More
by ALANRDAILEY
February 18, 2025
Fantastic experience! Great selection, excellent customer service, knowledgeable staff, and smooth car-buying process. Highly recommend! Great selection, excellent customer service, knowledgeable staff, and smooth car-buying process. Highly recommend! More
by Julio R.
February 17, 2025
The team at Colonial Volkswagen were very helpful and informed, I will definitely visit them when U need another vehicle. Micheal was great and extremely helpful. Brendan was well informed and helped informed, I will definitely visit them when U need another vehicle. Micheal was great and extremely helpful. Brendan was well informed and helped us get greater financing. Overall, I felt the purchasing experience was is easy and hassle free. More
by JKENNY3
February 15, 2025
I drive from Boston to have my cars serviced at Colonial Volkswagen in Westborough because of Kevin and Billy. Kevin and Billy always go above and beyond to service my cars and even help me decide on which Volkswagen in Westborough because of Kevin and Billy. Kevin and Billy always go above and beyond to service my cars and even help me decide on which new cars to get. They take the time to graciously answer all my questions. The phones are answered when I call the service department and we even text. I like when I pick the car up it’s freshly washed. More
by SLBOSSI
February 15, 2025
I would not bring my car any where else for service. I’ve been working with John Lacey for over 12 years. Jon is always fast, friendly, efficient and professional. I’ve been working with John Lacey for over 12 years. Jon is always fast, friendly, efficient and professional. More
by DAVE@CAPELLESOPTICAL.COM
Employees Worked With
February 14, 2025
we have bought our cars at this dealership. had service as well, very happy, and satisfied with this dealership. Thank you again. had service as well, very happy, and satisfied with this dealership. Thank you again. More
by SDAWES4
February 13, 2025
Bill is great ! The process was super easy and didn’t take long at all. Bill was very helpful and has a great positive attitude very kind! Over all great service! The process was super easy and didn’t take long at all. Bill was very helpful and has a great positive attitude very kind! Over all great service! More
by MARIAHBERRY7
