Colonial Ford of Marlboro

I broke down on I-90 in Millbury on a snowy Sunday night, on my way home to NY in my old F150 (242,000 miles and counting). Herb Chambers was the closest Ford dealer, but wouldn't help me because I didn't, on my way home to NY in my old F150 (242,000 miles and counting). Herb Chambers was the closest Ford dealer, but wouldn't help me because I didn't, "Have a previous service relationship with them." Phil Kallenberg at Colonial Ford assured me that their Service Team would do their best to get me back on the road. As busy as they were, Phil prioritized my situation so I could get home and not miss any more work than necessary. He kept me updated on the status of the diagnosis and repair options, and got me running again much sooner than I had imagined. I am so grateful for Phil's thoughtfulness in helping me out of a serious jam when I was far from home. He is a true professional and a gentleman. Thank you again Phil!! More

Nice dealing with a local dealer. Was able to get a pretty good deal. I haven’t tried there service department yet Was able to get a pretty good deal. I haven’t tried there service department yet More

It was great customer service. Brought us through the whole process and helped with a smooth transition into the new vehicle. Brought us through the whole process and helped with a smooth transition into the new vehicle. More

Bob Chandler does an outstanding job in the Service Department. My new Explorer came equipped with faulty struts. I originally thought that’s how new vehicle came that way. When weather started getter Department. My new Explorer came equipped with faulty struts. I originally thought that’s how new vehicle came that way. When weather started getter colder, the rattling became louder. I brought it in & had Bob’s guys look at it. I had new struts a couple weeks later & everything runs smooth now. More

Rodrigo was knowledgeable and helpful throughout the entire process. He was also respectful of my time and helped complete the sale in a timely manner. entire process. He was also respectful of my time and helped complete the sale in a timely manner. More

Great service, quick responses and everyone was very polite when I went there. Would recommend polite when I went there. Would recommend More

Great experience. Got me in the vehicle I wanted. And made my delivery hassle free. Thank you for putting in a few extra minutes to make my delivery a great experience Got me in the vehicle I wanted. And made my delivery hassle free. Thank you for putting in a few extra minutes to make my delivery a great experience. More

Phil helped me with everything for the recall of my van and the maintenance of my car. The service was done quickly and with quality. and the maintenance of my car. The service was done quickly and with quality. More

Service was great, as always Sue got my car right in and taken care of quickly. I always appreciate the help from Colonial taken care of quickly. I always appreciate the help from Colonial More

Amazing car buying experience would highly recommend colonial ford to anyone looking for a great vehicle and a great deal with exceptional customer service. colonial ford to anyone looking for a great vehicle and a great deal with exceptional customer service. More