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Colonial Ford of Marlboro
Marlboro, MA
1,500 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,500 reviews
July 14, 2026
They didn't fully complete a recall due to time constraints (not by me). They said they would call me asap about a day to come back and finish. That was two weeks ago and I still haven't heard bac constraints (not by me). They said they would call me asap about a day to come back and finish. That was two weeks ago and I still haven't heard back. Another time they drained my "rain-x" washer fluid because the techs claimed it was coolant. It was not. I only come here because I bought my vehicle here. More
by oakman.mary
Verified CustomerEmployees Worked With
Jeff?
July 14, 2026
Roger was very good this is my 3rd car i bought also Mark is very good is very good More
by spagnuoloraymond
July 10, 2026
Sue did a great job. I will continue to have my car serviced there thanks. I will continue to have my car serviced there thanks. More
by jartansk
Employees Worked With
July 10, 2026
Roger was extremely resourceful and easy to talk to. Explained all my questions and eased my anxiety on alot of questions i had. Will definitely do business with him again Explained all my questions and eased my anxiety on alot of questions i had. Will definitely do business with him again More
by adumatta2013
Employees Worked With
July 06, 2026
Very happy with service of Marlboro ford on time drop off and pick up great communication on what service I will be need at the time off drop off work is always of the highest quality and pick up great communication on what service I will be need at the time off drop off work is always of the highest quality More
by dave@alexandriaconstr.com
Employees Worked With
July 06, 2026
I brought my truck to Colonial Ford because of a letter I received from Ford Motor, I was told by the advisor it would take about 2 hrs. to diagnose and do the repair on the rear camera replacement, after 3 received from Ford Motor, I was told by the advisor it would take about 2 hrs. to diagnose and do the repair on the rear camera replacement, after 3 hrs.+ I finally called them and requested an update, they didn't have it completed yet. I have taken my truck there in the past and one of there major problems is updating their customers! They tell you they will call you but they have never done that I always have to call them! When I did get an update I was told the recall on my camera was not covered because of some issue in my camera screen. I was told they could do additional diagnostics at an additional cost and I refused. I felt no matter what the problem is that Ford Motor should be responsible and do what's right and fix it!!! NOT BLAMING the dealer. More
by ribren0
Employees Worked With
NIALL,
July 06, 2026
Always a pleasure to deal with Suzanne at Colonial Ford. She is amazing at her job and treats customers like gold. She is amazing at her job and treats customers like gold. More
by hines30
Employees Worked With
July 04, 2026
We are very fortunate to have Colonial Ford. They have great staff in their customer service department. They have great staff in their customer service department. More
by PeterLaura
Employees Worked With
July 01, 2026
Sue is amazing! She is knowledgeable and so helpful! And very friendly. Dealing with car issues can be stressful and she makes it not stressful. She is knowledgeable and so helpful! And very friendly. Dealing with car issues can be stressful and she makes it not stressful. More
by MACURRANDC
Employees Worked With
June 30, 2026
Bob is very helpful. He has assisted me with finding my warranty information. He is always upbeat and pleasant to deal with. He has assisted me with finding my warranty information. He is always upbeat and pleasant to deal with. More
by maryellen
Employees Worked With
