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Colonial Ford of Marlboro
Marlboro, MA
1,252 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,252 reviews
Verified Customer
October 18, 2024
Rob always goes above and beyond to deliver amazing customer service. We always feel assured that whatever issue we need fixed, will get resolved in a timely and efficient manner. We will always recomm customer service. We always feel assured that whatever issue we need fixed, will get resolved in a timely and efficient manner. We will always recommend Colonial Ford in Marlborough for any servicing needs ! Thank you! More
by nicksautogroupinc
Employees Worked With
October 18, 2024
Phil and the gang took care of a problem that another dealership failed to do. He called me and updated me all along the way with every update. I will only go here from now on! Thanks guys! dealership failed to do. He called me and updated me all along the way with every update. I will only go here from now on! Thanks guys! More
by mainsailconstructionco
Employees Worked With
October 14, 2024
Rodrigo kept me informed on the status of my car, which needed some body work before purchase. He was friendly, informative and extremely apologetic when circumstances beyond his control didn’t work in my needed some body work before purchase. He was friendly, informative and extremely apologetic when circumstances beyond his control didn’t work in my favor. Always professional and responsive to my inquiries. More
by Abcdizard
October 12, 2024
Very helpful and provided good communication throughout the experience. Completed in timely fashion. Thank you the experience. Completed in timely fashion. Thank you More
by Screati
Employees Worked With
October 11, 2024
Fantastic customer service always willing to go the extra mile. Could not be happier. Thank you mile. Could not be happier. Thank you More
by bmassouh
October 11, 2024
Service was excellent and efficient. Rob is always a pleasure to deal with. His professionalism and knowledge is very well appreciated. An excellent asset to the dealership. Rob is always a pleasure to deal with. His professionalism and knowledge is very well appreciated. An excellent asset to the dealership. More
by MDanner1
Employees Worked With
October 09, 2024
Pleasant and prompt service. I went to have my car inspected and it was finished in a timely manner. I went to have my car inspected and it was finished in a timely manner. More
by darrell.wong
Employees Worked With
October 09, 2024
Phil was very helpful, I appreciated him calling and texting me updates, I'll be back! texting me updates, I'll be back! More
by ADDIE.ATKINS
Employees Worked With
October 05, 2024
Susan and the service team did a fantastic job ! Great follow up during and after the service visit Great follow up during and after the service visit More
by SERVICE79
