Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Ford of Marlboro
Marlboro, MA
1,386 Reviews
Welcome to the All New Colonial Ford of Marlboro. We are proud to be a member of the Colonial Automotive Group which has been proudly serving eastern Massachusetts since 1992. The Colonial Automotive Group takes great pride in providing exception customer service, before, during and after the sale. We have the best selection, best service, best prices and best reputation. Yes, you can have it all at Colonial!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,386 reviews
August 22, 2024
My Ford Escape was towed for a blowout and they were able to do it that day. Suzanne was wonderful and knowledgeable. Thank you! to do it that day. Suzanne was wonderful and knowledgeable. Thank you! More
by corm770
Verified CustomerEmployees Worked With
August 21, 2024
My appointment was set up on a day that worked best for me. I received a reminder ahead of time of my appointment. I was satisfied overall with all the service. Thank you. . me. I received a reminder ahead of time of my appointment. I was satisfied overall with all the service. Thank you. . More
by MORRAS82
August 21, 2024
Quick and easy sale of a new car. Bob managed the entire process very professionally. I would highly recommend Marlboro Ford and will visit this dealership for my next purchase. Bob managed the entire process very professionally. I would highly recommend Marlboro Ford and will visit this dealership for my next purchase. More
by demersnancy2
Employees Worked With
Robert Pemberton
August 14, 2024
Great group of people at Colonial Ford. Super helpful and knowledgeable. Thanks for taking care of my Bronco. Super helpful and knowledgeable. Thanks for taking care of my Bronco. More
by kevintroy5KTroy100
August 12, 2024
Everyone at the dealership was extremely helpful in helping me find a vehicle in my income range Especially Roger Bahtty helping me find a vehicle in my income range Especially Roger Bahtty More
by mford5
August 06, 2024
Dealership is one of a kind! Everyone is friendly, building is clean and we always are pleased with our purchase and customer service. Very patient with me going over the bells Everyone is friendly, building is clean and we always are pleased with our purchase and customer service. Very patient with me going over the bells and whistles of my new car each time. We have purchased more than one car from Colonial and is our go to dealership. Rodrigo P., Bobby P. and Silvio have always been helpful over the years with our purchases and trade-in's. More
by KSPATARO67
August 05, 2024
Colonial has always been our go to for sales and service. We will continue to use them. We will continue to use them. More
by heidiamatthews
August 05, 2024
Overall they did a great job on my car and Jennifer was great! However, some of the staff needs to work on customer service. It was my first time there and the women who initially assisted me gave me attit great! However, some of the staff needs to work on customer service. It was my first time there and the women who initially assisted me gave me attitude for not knowing where I was supposed to go when entering… With service being all the way in the back I would suggest a sign as you walk in pointing you in the direction of service, and for the staff to not be so hostile. Everyone question I asked after the fact, I was met with crappy, rude responses, they couldn’t care less. Other than that staff member my experience with Jennifer was great and my car has run smooth since. More
by jasonmessina2935
August 03, 2024
The service team at Colonial Ford has done a great job to explain all that is needed on my vehicle. I highly recommend them. explain all that is needed on my vehicle. I highly recommend them. More
by red27sox
August 03, 2024
Roger was great helped get my new Ford Escape everyone thanks again so much guys thanks again so much guys More
by hope
Employees Worked With
