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Colonial Chevrolet - Service Center

Acton, MA

4.6
623 Reviews
Call Service Center (978) 631-1211

623 Reviews of Colonial Chevrolet - Service Center

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January 17, 2025

Great service as always. Have been buying and Servicing at Colonial for almost 30 Years. More

by lgordon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom O'Toole, Robyn Burst
Report | Print
Jan 18, 2025 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 15, 2025

Jon in Service is very intent on providing the best service experience. I look forward to working with him in the future. Thanks for your help Jon! More

by vbosox5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon King
Report | Print
Jan 15, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for Jon and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

January 11, 2025

The Service Department with Bob Fahey And Bobbie Webb are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom O'Toole, Robyn Burst
Report | Print
Jan 13, 2025 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob and Bobbie met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 10, 2025

Pain free car buying experience. Matt is a great salesman and very helpful throughout the process. More

by johnprimpas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Colonial Chevrolet responded

John, Thank you for the kind words for our service department! Matthew and our team look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

January 08, 2025

Beside communication that was poor, everything else went well. My car was fixed as expected! More

by kpamalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2025 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

January 07, 2025

This dealership is excellent at communicating, answering all questions promptly and willing to negotiate a very reasonable sales price! The used vehicle that I bought was cleaned, serviced and ready to go w More

by jfsands36
Recommend Dealer
Yes
Employees Worked With
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Jan 07, 2025 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 06, 2025

Fast efficient. Love their shuttle service will use again for Future service needs. Recommend them More

by mtw3867
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Maxner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon, Tom O'Toole, Robyn Burst
Report | Print
Jan 06, 2025 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 01, 2025

Excellent service, no problems. Nothing was missed everything was as planned. everything went as planned More

by george.smith217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

January 01, 2025

Service was great and issue with vehicle was identified and repaired with in two days. More

by KEVING322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom O'Toole
Report | Print
Jan 02, 2025 -

Colonial Chevrolet responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

December 26, 2024

Excellent service. Brought my car to the dealership and waited. Sevice performed in a timely manner. More

by DAVIDCARLSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Burst
Report | Print
Dec 31, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you, David. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

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