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593 Reviews of Colonial Chevrolet - Service Center
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December 03, 2024
They have amazing customer service. They worked quickly and efficiently . Very easy communication. Very grateful They worked quickly and efficiently . Very easy communication. Very grateful More
by peharr10
Verified CustomerEmployees Worked With
December 01, 2024
Came in with sudden issue with loud banging noise as auto went along. Greeted warmly, polite collection of facts, and arrangement to have issue investigated. Ms. Burst very professional at sorting things out went along. Greeted warmly, polite collection of facts, and arrangement to have issue investigated. Ms. Burst very professional at sorting things out and arranging to investigate via technician. Cause of issue quickly traced to bolt had punctured tire on sidewall. Plug inserted. Recommendations made upon my request. I would return to colonial for service and recommend to friends etc. Top notch operation. More
by mhzeldin
Employees Worked With
December 01, 2024
Service knowledge and preventative support are outstanding! The amenities of customer waiting areas can use upgrades. outstanding! The amenities of customer waiting areas can use upgrades. More
by Ag2sw
Employees Worked With
November 25, 2024
Clearly a very good service department. I brought my truck in for something easy and something hard. Was cheerfully told that my truck was "all set" and my wife picked it up. I called he I brought my truck in for something easy and something hard. Was cheerfully told that my truck was "all set" and my wife picked it up. I called her to ask how the "hard" thing was working. She said she hadn't noticed but looked at the service report and read that the problem was not fixed. I was pretty disappointed. Why would someone say you were "all set" when you definitely were not. This seems like a strong group and my expectations for execution and communication are higher. More
by HAROLD.ENGSTROM
November 21, 2024
Just had a regular oil change, tire rotation, overall check on my Silverado. Great service as always and many thanks to the service team. check on my Silverado. Great service as always and many thanks to the service team. More
by ROSSIJR1
November 18, 2024
The service was prompt, professional and courteous. The shuttle service to and from the dealership was very convenient. The shuttle service to and from the dealership was very convenient. More
by bradley.goodfriend
Employees Worked With
November 14, 2024
The price I paid (over $130. 00) to replace a headlamp was outrageous. $94.00 in labor is over the top. I could have had a regular full oil change and multi-point check & tire rot 00) to replace a headlamp was outrageous. $94.00 in labor is over the top. I could have had a regular full oil change and multi-point check & tire rotation for about the same price. I have been a customer for years and I am very disappointed. I have a regular oil change appt on Nov 18, 2024 and I would like a credit for $94 labor charge applied. I really feel ripped off & I have never felt that about Colonial. More
by ROSSIJR1
Employees Worked With
November 12, 2024
Process of dropping truck off for repair was fast . Everyone is polite and accommodating . Pick up was easy. Everyone is polite and accommodating . Pick up was easy. More
by gallen2568
November 08, 2024
They did a great job and took care of extra Corrective measures On additional maintenance needs, i.e. change remote batteries etc. Very proactive and Thorough. measures On additional maintenance needs, i.e. change remote batteries etc. Very proactive and Thorough. More
by DZECCA
Employees Worked With
