580 Reviews of Colonial Chevrolet - Service Center
Overall the dealership was great. The issue was waiting for parts, which is not the dealership's fault due to the strike. Vehicle was dropped off on 10/26/23 and was not completed unt The issue was waiting for parts, which is not the dealership's fault due to the strike. Vehicle was dropped off on 10/26/23 and was not completed until 12/5/23. More
Everyone was very professional and friendly. I waited for my car to be serviced and there was plenty of space to work remotely while I waited. It was a great experience. I waited for my car to be serviced and there was plenty of space to work remotely while I waited. It was a great experience. More
Kyle was very helpful with resolving my tire issue. He reassured me that all four tires was in good condition, especially for the winter season. Thank you for his excellent service. The mechanic was tr He reassured me that all four tires was in good condition, especially for the winter season. Thank you for his excellent service. The mechanic was truly helpful. More
Diagnosed my issue with my 2020 Bolt. Told me 2 weeks to order new battery and then install it. Part arrived and was installed in 2 weeks. Great job and they gave me loaner vehicle to us Told me 2 weeks to order new battery and then install it. Part arrived and was installed in 2 weeks. Great job and they gave me loaner vehicle to use while waiting for my Bolt. Very happy customer. More
Did a great job getting my suv fixed and back on the road. I had a problem And they fixed it road. I had a problem And they fixed it More
Excellent service, got resolution on my tire quickly. Very satisfied. Will come back again when any problem happens. Very satisfied. Will come back again when any problem happens. More
There were a few items that I found after the truck was returned to me. 1. the drain plug to the transfer case was not tightened, which resulted in a small leak. 2. after the tire rotation, the tire sens returned to me. 1. the drain plug to the transfer case was not tightened, which resulted in a small leak. 2. after the tire rotation, the tire sensors were not adjusted to represent the correct tire location (i.e. the rear tires are being represented as the front via the vehicles computer) 3. I continue to get alerts that my truck needs the work done on the airbag recall, however that was one of the items that was supposed to be completed. As the prices were very expensive, I would have hoped that all actions were completed at 100%. More
unfriendly and overbearing attitude, no eye contact during conversation, and did not listen to me until I showed the technical service bulletin. during conversation, and did not listen to me until I showed the technical service bulletin. More