552 Reviews of Colonial Chevrolet - Service Center
There were a few items that I found after the truck was returned to me. 1. the drain plug to the transfer case was not tightened, which resulted in a small leak. 2. after the tire rotation, the tire sens returned to me. 1. the drain plug to the transfer case was not tightened, which resulted in a small leak. 2. after the tire rotation, the tire sensors were not adjusted to represent the correct tire location (i.e. the rear tires are being represented as the front via the vehicles computer) 3. I continue to get alerts that my truck needs the work done on the airbag recall, however that was one of the items that was supposed to be completed. As the prices were very expensive, I would have hoped that all actions were completed at 100%. More
unfriendly and overbearing attitude, no eye contact during conversation, and did not listen to me until I showed the technical service bulletin. during conversation, and did not listen to me until I showed the technical service bulletin. More
Excellent service! Professional personal attention and information. Colonial Chevrolet of Acton - absolutely recommended. It's our favorite family cars (track & SUV) se Professional personal attention and information. Colonial Chevrolet of Acton - absolutely recommended. It's our favorite family cars (track & SUV) service place. More
Dropped the car off and it was logged in quickly. four hours later, I received a phone call with the problem identified. two hours later the car was ready to be picked up. Excellent work by everyone four hours later, I received a phone call with the problem identified. two hours later the car was ready to be picked up. Excellent work by everyone in the service department. More
Kyle is an excellent service writer. Efficient, polite, and attentive. Did a great job. Like having my Silverado serviced at Colonial Cheverolet Efficient, polite, and attentive. Did a great job. Like having my Silverado serviced at Colonial Cheverolet More
The dealership was great to deal with. I would recommend this dealership to work with. I would recommend this dealership to work with. More
As I mentioned in the previous feedback I tried to leave, while I appreciate that they could fit me in for a ridiculously overpriced thermostat change, they did no courtesy inspección and I found our while t while I appreciate that they could fit me in for a ridiculously overpriced thermostat change, they did no courtesy inspección and I found our while traveling downhill that my brakes we're completely bare and I nearly got into two accidents on my drive back to Florida where I needed to stop for the night in virginia and get brakes in the morning because everywhere was closed. Had I know this would be the case I would have found someone to replace my brakes before leaving and not have had to spend $1200 because I did not have brakes enough to go somewhere cheaper. Over all they endangered my life when they nknew I would be taking a very long drive and did not care for my well being. More