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Colonial Chevrolet - Service Center

Acton, MA

4.6
623 Reviews
Call Service Center (978) 631-1211

623 Reviews of Colonial Chevrolet - Service Center

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September 05, 2024

Purchase of vehicle went very smooth and was pleasant. Luke was excellent to deal with and I came away happy with the experience. They were able to get me into the car, complete trade, financing and all More

by mikezq8
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hrinishin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luke met your expectations. Thank you again for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

September 02, 2024

Everyone I worked with was top notch, all the way from start to finish even getting an inspection sticker. I will be going no place else to buy my next car or truck. More

by flanned
Recommend Dealer
Yes
Employees Worked With
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailey George
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

August 22, 2024

Professional & Friendly. Bobby got my car in right away. I would recommend this dealership to my friends and family. More

by judithkeefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Colonial Chevrolet responded

Judith, Thanks for sharing your thoughts about your experience with Colonial Chevrolet. Robert and our team appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

August 19, 2024

Great experience with Tom and the Service Dept team. My vehicle was done as promised. More

by vbosox5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
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Aug 19, 2024 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

August 16, 2024

Professional services rendered, courteous service personnel and very short wait time to finish the job More

by BILLC8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

Colonial Chevrolet responded

Thank you, Bill, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

August 15, 2024

Very helpful with arranging car rental while car was in the shop. Work was done as promised. More

by fvb0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Monica, and our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

August 15, 2024

Great advice and timely, the people received me and gave me all the details of my service More

by Robertkaluba67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom O'Toole
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Aug 16, 2024 -

Colonial Chevrolet responded

Thank you for the kind words for our service department, Robert! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

August 08, 2024

Dealership is friendly and professional. Car was done before the end of the day so that was great! More

by keith.davighi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim??
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Aug 09, 2024 -

Colonial Chevrolet responded

Thank you so much, Keith, for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

August 05, 2024

Very professional. Took on xtra work found during scheduled service for the same appt. Did it faster than expected and under the estimate. also took care if incident More

by alicecampbell2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Brady
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Aug 06, 2024 -

Colonial Chevrolet responded

Hello Alice: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

August 05, 2024

Got two tires had to Bring my vehicle back twice and service both tires and they did not do the valve stems correctly More

by NTAPALISJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Boisvert
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Colonial Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. John Woodland General Manager jwoodland@colonialchevrolet.com

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