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Colonial Chevrolet - Service Center

Acton, MA

4.6
635 Reviews

635 Reviews of Colonial Chevrolet - Service Center

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July 29, 2025

Really great people to work with. Brought in my vehicle and waited. Did not take long before everything was completed. Very satisfied that my vehicle is running well. More

by DAVIDCARLSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

July 18, 2025

I’ve also noticed the people at Colonial Chevy are very easy to work with and I have been very satisfied with the service I receive for my Blazer. Keep up the good work! More

by vbosox5
Recommend Dealer
Yes
Employees Worked With
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon King
Jul 18, 2025 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

July 17, 2025

My sales person is Kris Wright and he is very good, not sure who Monica is. More

by kfitzgerald3
Recommend Dealer
Yes
Employees Worked With
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kris wright
Jul 17, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

July 17, 2025

Excellent Team at Colonial Chevrolet, Joe Pellegrini was extremely helpful throughout the entire sales process, working to help me get exactly the new truck I needed, and then coordinating all of the other More

by GBRENNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Arsenault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hrinishin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

July 17, 2025

Provided Good service. The employees we worked with were easy to talk to and helpful. More

by jmhernon
Recommend Dealer
Yes
Employees Worked With
Parrish Kelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Colonial Chevrolet responded

Thanks for sharing your experience with Colonial Chevrolet. Parrish and our team appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

July 15, 2025

Had an appointment for service, while I was there I looked at a trailblazer in the show room More

by eddiem06us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

July 14, 2025

The bodyshop does amazing work! Everything just came out perfect and Monica and Trevor are very hard-working people that wanna make sure their customers are happy. I wouldn’t trus More

by SERVICE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

July 10, 2025

Not friendly or very helpful answering my question regarding the schedule for oil changes vs 7500 mile service. More

by sudburydave
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robyn Burst
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Colonial Chevrolet responded

Dave, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. John Woodland General Manager jwoodland@colonialchevrolet.com

June 29, 2025

Fast service , very satisfied with customer service and the service the truck received thank you More

by DENNISSMITH2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

June 27, 2025

Very positive experience. Steve was very friendly and helpful and work was done quickly. Will continue to trust Colonial Chevrolet. More

by c-jfralen
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

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