Colonial Chevrolet - Service Center

Located in Acton, MA, this service center is a drive for us in Marblehead. We greatly appreciated the team's eagerness to take on the job - most of the time, service providers cause you to feel as though th us in Marblehead. We greatly appreciated the team's eagerness to take on the job - most of the time, service providers cause you to feel as though they are doing you a favor even for a necessary service! The team at Colonial is not like that at all. I especially thought the body shop repair manager was kind and a straight shooter. On the "needs a bit more attention front," when we arrived to pick up the car, being told all of the work was complete, we noticed the damage to the interior of the car was not repaired requiring a second trip to and fro to Acton. Also we had the car detailed ($300.00!) and there were several places in the intereior, rear bumper and storage area in back that had not been cleaned. We werre given a price adjustment for this lapse, but it seems like doing a thorough job is probably the standard. Just a bit of feedback, we are well pleased with the repairs. Many thanks. More

Had some minor repair work done which was completed as good as new. Subsequently had an AC problem that Subaru analyzed and said I needed a bunch of parts. They investigated and concluded that the only good as new. Subsequently had an AC problem that Subaru analyzed and said I needed a bunch of parts. They investigated and concluded that the only part that needed replacement was a corroded aluminum tube. So, happy with their work and their service skill. More

The comfort and trust is the feeling I get when I walk in to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat yo to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat you like family More

I was extremely pleased with the entire process. From setting the appointment through the Chevy app, to the human communication prior to and during my appointment to the timeliness of the work done From setting the appointment through the Chevy app, to the human communication prior to and during my appointment to the timeliness of the work done and the condition my Corvette was returned to me in. 5 Stars all the way! More

Fast efficient service. Easy online service schedule. Love their shuttle service to your home in or job. Great communication about vehicle status Easy online service schedule. Love their shuttle service to your home in or job. Great communication about vehicle status More

Terrible and very expensive over 350. 00 to change 1 spark plug. I am not going back 00 to change 1 spark plug. I am not going back More

Always a great courteous experience. They offer rides and communicate vehicle status during the appointment. They offer rides and communicate vehicle status during the appointment. More

Robyn in service was great to work with and my vehicle was fixed and ready for pickup on time. was fixed and ready for pickup on time. More

In for Preventative maintenance appointment. As always service was fast and friendly. Even took care of an inspection sticker for my wife's car on the spot. Thank you! As always service was fast and friendly. Even took care of an inspection sticker for my wife's car on the spot. Thank you! More