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Colonial Chevrolet - Service Center

Acton, MA

4.6
621 Reviews

621 Reviews of Colonial Chevrolet - Service Center

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April 03, 2025

Great dealership have been going to Colonial for over 27 yrs. Great service department as well. More

by JLEEBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vin Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

April 01, 2025

Bobbie and his service team are fantastic. They follow up during the repair process Call you to let you know they have finished And will even pick you up at home or at work More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

March 28, 2025

Came in for a couple of new tires and a service engine light check. The service was completed in a timely manner. Very friendly staff. The waiting room is very comfortable. More

by DAVIDCARLSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

March 27, 2025

Service was great. I had scheduled appointment and was in an out less then a hour. More

by jwalker5917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! Tom and our service team look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

March 17, 2025

A great job, as always. I was in and out quickly, and at reasonable price, with great work done. Thank you, Colonial! More

by CHAFFIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Colonial Chevrolet responded

It's great to hear that Tom was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

March 15, 2025

Thomas is very good at customer service and puts you at ease for what you are having done with your vehicle and makes sure the lines of communications about what needs to be done and if you want it done. More

by susiej1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tom delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

March 13, 2025

Communication was great. Service Rep was proffesional and experienced. Work was completed in the time frame that was indicated. More

by JETPH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Colonial Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

February 28, 2025

My service was done quickly. My only quibble is that I keep my seat all the way back and whoever drove my car to the lot left the seat all the way forward. To be fair. I deal wit More

by msveronicajay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Colonial Chevrolet responded

Thank you, Ms. Veronica! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

February 26, 2025

As always, Tom gave exceptional customer service. He was welcoming and explained the service to be performed and the cost. The service technician was exceptional, too. He performed the recommended t More

by devorajordan524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for Tom and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

February 25, 2025

Great communication, prompt friendly service. I needed an unexpected part and the folks had it ready the next day. Very pleased with Colonial Chevrolet. More

by kjgsmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

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