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Colonial Chevrolet

Acton, MA

4.7
1,522 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
Contact Dealership

171 Great Road

Acton, MA

01720

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Showing 1,522 reviews

January 05, 2024

Everything was done well and promptly. People in service were friendly, the facility was nice and clean. More

by DMALTSEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

December 31, 2023

They broke my hood hinge, didn’t tell me and it almost fell on me while I was trying to fix it. Also tried to sell me an engine air filter for $100+ installed. Went next door and bought one for $19. Chang More

by STEVEONABIKE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Crawford
December 30, 2023

Easy to make the appointment and the staff was friendly and courteous. Used points to pay for my device do it was great More

by CYDRAGO1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Crawford
Dec 31, 2023 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

December 29, 2023

The best service ever. Would never go anywhere else. Bob is top notch ! Very knowledgeable and gets the job done More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Toole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Crawford, Bob Lyra
Dec 31, 2023 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

December 23, 2023

Mr Webb, Bobby, is super efficient, personable and easy to deal with ( just like Dan Dinsmore taught him to be ). He deserves a raise . More

by TR33FROGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Colonial Chevrolet responded

Thank you! Robert and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

December 23, 2023

They said they would order my heated steering wheel and they didn’t . I had an appointment to do my oil change and the steering wheel at the same time. Now I need to make another appointment when the steer More

by VKGILBERT219
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom O'Toole
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2023 -

Colonial Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. John Woodland General Manager jwoodland@colonialchevrolet.com

December 22, 2023

We have purchased many vehicles from Colonial and have always been met with professional and courteous employees. More

by Jomorse2424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

December 20, 2023

I can highly recommend Colonial Chevy of Acton to you. Ask for Jacob from the Sales Floor. I am a satisfied customer More

by dwb01952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Wolowacki, Kyle Crawford
Dec 20, 2023 -

Colonial Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well with Jacob. We truly appreciate your feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

December 19, 2023

I purchased a very good quality car that was just as they had described on the website. The communication and follow through was very good especially since I was an out of state buyer doing all the paperwork More

by damccullough90
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Colonial Chevrolet responded

Thank you and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

December 18, 2023

My experience was a good one. Everyone involved was great!Jim was a gentleman all the way.Would buy from again. More

by hallmark7593
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim McLoughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Colonial Chevrolet responded

We are very happy to hear Jim provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

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