Back

Colonial Cadillac

Woburn, MA

4.8
1,327 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
Contact Dealership

201 Cambridge Road

Woburn, MA

01801

Directions

By Type

Showing 1,327 reviews

February 17, 2024

Colonial Cadillac is a great dealership and appreciate their customers. Their service is excellent and the people are great More

by ghamilton10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Disappointed that I had to fight so hard for something that was sold with the vehicle. In the end colonial made it right and replaced the tire but disappointed I had to fight so hard for something that sh More

by reid1589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demartinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ellis mechanic
Feb 14, 2024 -

Colonial Cadillac responded

Good Afternoon. Though I'm glad to hear about the resolution, we did speak to parties involved to make sure direct contact with a manager and customer will be established sooner to make sure the resolution is done at a faster rate. I am glad to hear we replaced your tire at no charge when you noticed an issue after pickup. We apricate your business.

February 12, 2024

Renata goes above & beyond. Great customer service!! I had a costly repair, she took her time to explain & make me comfortable with the repairs. More

by CRAVANIS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
February 12, 2024

Dealership is clean and very efficient. Great waiting area for service. Our sales rep Eddie is great always available to assist with questions and He is the reason I took my uncle there who More

by ROOKY820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

Helpful with all information needed about my new car. Quick and easy! Good with my trade in. More

by bob_gallagher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

Always a pleasure when I take my truck to Colonial. From start to finish they crush it! More

by JOEDONOVAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

She was excellent! Customer service was fantastic. She kept me informed with frequent updates on my vehicle More

by CSJENNIN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

Came in for a sticker without an appointment. Was taken fairly quickly and inspection was completed quickly as well. Denise worked with me on scheduling a service appointment for some issues and More

by Farmdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

Fixed the issue and made sure I was taken care of. Jim was great with helping us out! More

by jmelvin80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
January 16, 2024

Excellent dealership! ! Our second time conducting business with them. They are very good. We would recommend this dealership to anyone. More

by HELENANDLARRY93
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
5
...