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Steve Sousa
Steve Sousa at Colonial Cadillac

Steve Sousa

General Sales Manager

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

Contact Me
4.9
140 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

25 yrs, 11 mos

Languages Spoken

English English

4.9

140 Reviews

Write a Review

140 Reviews of Steve Sousa

October 27, 2026

Dealership Rating
Employee Rating

Every thing was very good everyone is always very professional. The service department does a great job every time I go there. More

by wsmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Robinson, Alex Rogers, Pete Cascio, Denise Leigh, Steven Lander, Peter Vincent

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Oct 28, 2026

Colonial Cadillac responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

October 16, 2026

Dealership Rating
Employee Rating

Peter Vincent, Renata. Great people to work with. No time is wasted. Got exactly what I wanted, especially the alignment they performed on the Escalade. Drives like it's on More

by Mehmet Kocaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy King, Alex Rogers, Mark Demartinis, Denise Leigh, Renata Starbranch, John Seremetis, Peter Vincent, Jason Giacoppo

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Oct 16, 2026

Colonial Cadillac responded

Your note about the alignment on your Escalade ESV driving like it’s on rails reflects how our service department values precision. Knowing the process felt efficient and that you got exactly what you wanted means a lot to our team. Peter and Renata were glad to ensure your alignment was spot-on. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

October 13, 2026

Dealership Rating
Employee Rating

Great service by all. The person who delivered car after service was so nice he took time to clean sap from my windshield….thank you sorry but don’t remember his name More

by gardner.elizabeth.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy King, Alex Rogers, Mark Demartinis, Denise Leigh, Renata Starbranch, John Seremetis, Peter Vincent, Jason Giacoppo

Print
Oct 13, 2026

Colonial Cadillac responded

Your note about our team taking the extra step to remove sap from your Cadillac XT4’s windshield highlights our dedication to thorough service. Hearing that you enjoyed the experience and awarding us five stars means a lot to our service department. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

September 22, 2026

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Employee Rating

Fantastic service. I recommend all services be done via this group. They are extremely pleasant. More

by mariannav67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy King, Alex Rogers, Mark Demartinis, Denise Leigh, Renata Starbranch, John Seremetis, Peter Vincent, Jason Giacoppo

Print
Sep 22, 2026

Colonial Cadillac responded

We’re glad the service on your Cadillac XT4 went so well and our team made the experience pleasant. Thank you for recommending our service department. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

August 31, 2026

Dealership Rating
Employee Rating

Very good work nice place Good food and drinks Nice tv clean bathroom Nice car wash More

by zo6usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy King, Alex Rogers, Mark Demartinis, Denise Leigh, Renata Starbranch, John Seremetis, Peter Vincent, Jason Giacoppo

Print
Aug 31, 2026

Colonial Cadillac responded

We’re glad our service team provided great work on your Cadillac CT5 and that our car wash met your expectations. Knowing you enjoyed the refreshments, TV, and clean restroom makes us proud to serve you. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

August 12, 2026

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Employee Rating

Colonial Cadillac of Woburn was absolutely phenomenal! The entire team was professional, courteous, and exceptional from start to finish. An outstanding experience—I highly recommend them! Dealership i More

by soorenaf
Recommend Dealer
Yes

Other Employees Tagged: Randy King, Alex Rogers, Mark Demartinis, Adam Liebermann, Steven Lander, Peter Vincent, Jason Giacoppo

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Aug 12, 2026

Colonial Cadillac responded

Knowing that the service on your Cadillac OPTIQ felt exceptional from start to finish is rewarding. Hearing that Adam was helpful and professional means a lot to our service team. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 27, 2026

Dealership Rating
Employee Rating

Communication not to good went it came registering my VA Plate. Everything else was very acceptable. Freeman was exceptionly good with knowledge and personality. I would recommend the dealership. No proble More

by brucedebby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy King, Alex Rogers, Mark Demartinis, Denise Leigh, Renata Starbranch, John Seremetis, Peter Vincent, Jason Giacoppo

Print
Jul 27, 2026

Colonial Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 22, 2026

Dealership Rating
Employee Rating

4 th Caddy no xx professional service easy financing great sales people and GM , I recommend More

by JOHNNYL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy King, Alex Rogers, Mark Demartinis, Denise Leigh, Renata Starbranch, John Seremetis, Dennis Moran, Peter Vincent, Jason Giacoppo

Print
Jul 22, 2026

Colonial Cadillac responded

Thank you for choosing us for your fourth Cadillac. We’re pleased our team delivered professional service and made financing straightforward. We appreciate your recommendation and look forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 17, 2026

Dealership Rating
Employee Rating

Amazing Professional Prompt Knowledgeable Detail of workmanship Courteous Patient Empathy Communicating Economical Grateful Pleasant Polite More

by DENISEDorward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy King, Alex Rogers, Mark Demartinis, Denise Leigh, Renata Starbranch, John Seremetis, Peter Vincent, Jason Giacoppo

Print
Jul 17, 2026

Colonial Cadillac responded

It’s fantastic to know our team provided prompt, professional, and economical care with detailed workmanship for your Cadillac ATS. Randy appreciates your recognition of our courteous communication and patient empathy; thank you for your kind words and we look forward to assisting you again. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 15, 2026

Dealership Rating
Employee Rating

Very friendly staff very accommodating and thorough. Very impressed with the people there. convenient location and very clean. More

by marty.gorman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy King, Alex Rogers, Mark Demartinis, Denise Leigh, Renata Starbranch, John Seremetis, Peter Vincent, Jason Giacoppo

Print
Jun 15, 2026

Colonial Cadillac responded

Thank you for noting our team’s friendliness and thorough approach. We’re pleased the facility’s location and cleanliness met your expectations. We appreciate your trust with your Cadillac and look forward to future visits. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

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