Randy King

recently purchased a new 2027 Cadillac Vistiq from Colonial Cadillac of Woburn, and I could not be more pleased with the experience. From start to finish, everyone I worked with was courteous, helpful Colonial Cadillac of Woburn, and I could not be more pleased with the experience. From start to finish, everyone I worked with was courteous, helpful, professional, and genuinely committed to making the process a positive one. Alec Rogers was my first contact, and he made an excellent impression right away. He was friendly, courteous, and very helpful in explaining everything I needed to know about ordering the vehicle. During the two-month process, including the delays, Alec kept me updated and made sure I always knew where things stood. He also worked with me to provide a great price on the car, which I truly appreciated. Randy King was also wonderful to work with. When Alec was not available, Randy was there to answer my questions and make sure I had the information I needed. His support helped make the entire experience smooth and reassuring. Adam Liebermann was my salesperson when I picked up the car, and he spent a great deal of time with me going over the paperwork and documents. He was patient, thorough, and made sure everything was clearly explained. When I arrived, my new Vistiq was parked out front where you could not miss it, and it looked absolutely fantastic. The service team did an excellent job preparing the car and making it look its best. Adan also took the time to walk me through the technology and features of my new Vistiq, which was extremely helpful. Curtis Piwinski was always courteous and helpful as well. He answered the phone, passed messages along to the team, and helped keep communication moving. It was also very nice to meet him in person when I picked up my car. Finally, I want to recognize Denise Leigh in the Service Department. When I brought my car in for the state inspection, she arranged to have the car picked up, made sure the inspection was completed promptly, and let me know right away when it was done. She also connected me with someone who could answer my questions about charging the vehicle, which I greatly appreciated. Overall, my experience with Colonial Cadillac of Woburn was excellent. Alec, Randy, Adam, Curtis, and Denise all played an important part in making my purchase smooth, comfortable, and enjoyable. I would highly recommend Colonial Cadillac of Woburn to anyone looking for a new vehicle and a team that truly cares about its customers. More

by rs12k Verified Customer Verified Customer

Report | Print

Colonial Cadillac of Woburn was absolutely phenomenal! The entire team was professional, courteous, and exceptional from start to finish. An outstanding experience—I highly recommend them! Dealership i The entire team was professional, courteous, and exceptional from start to finish. An outstanding experience—I highly recommend them! Dealership in Norwood was very unprofessional and clearly they did not want my business however, Adam from the Woburn location was extremely professional, polite and helpful More

by soorenaf Verified Customer Verified Customer

Report | Print

Communication not to good went it came registering my VA Plate. Everything else was very acceptable. Freeman was exceptionly good with knowledge and personality. I would recommend the dealership. No proble Plate. Everything else was very acceptable. Freeman was exceptionly good with knowledge and personality. I would recommend the dealership. No problem. So far very happy with the transaction. More

by brucedebby Verified Customer Verified Customer

Report | Print

4 th Caddy no xx professional service easy financing great sales people and GM , I recommend great sales people and GM , I recommend More

by JOHNNYL2 Verified Customer Verified Customer

Report | Print

Excellent team and experience. The process of agreeing on a trade-in and then buying and servicing my vehicle has been seamless. The process of agreeing on a trade-in and then buying and servicing my vehicle has been seamless. More

by e.shoemaker Verified Customer Verified Customer

Report | Print

Amazing Professional Prompt Knowledgeable Detail of workmanship Courteous Patient Empathy Communicating Economical Grateful Pleasant Polite workmanship Courteous Patient Empathy Communicating Economical Grateful Pleasant Polite More

by DENISEDorward Verified Customer Verified Customer

Report | Print

Very Helpful and informative and professional. Make you feel that your needs are important to them. Make you want to come back and buy another vehicle Make you feel that your needs are important to them. Make you want to come back and buy another vehicle More

by earl Verified Customer Verified Customer

Report | Print

Very friendly staff very accommodating and thorough. Very impressed with the people there. convenient location and very clean. Very impressed with the people there. convenient location and very clean. More

by marty.gorman3 Verified Customer Verified Customer

Report | Print

We love Colonial Cadillac. Great customer service and excellent repair service. We have been going there for many years. Great customer service and excellent repair service. We have been going there for many years. More

by JDHOGA Verified Customer Verified Customer

Report | Print

Great experience purchasing my car. Adam was a great representative for your dealership. Thank you Adam was a great representative for your dealership. Thank you More

by captainvrona Verified Customer Verified Customer

Report | Print