Cobb County Toyota - Service Center

My service representative Austin was very friendly, helpful, and knowledgeable. I will continue to bring my car here to get it serviced. helpful, and knowledgeable. I will continue to bring my car here to get it serviced. More

Hands down Carlos is one of the best most responsive advisors around! He has a customer for life. advisors around! He has a customer for life. More

JC was very kind & detailed. I was in and out in less than an hour. I have moved an hour away from this dealership but come back every time for service because I am always satisf I was in and out in less than an hour. I have moved an hour away from this dealership but come back every time for service because I am always satisfied. More

On time, fast and efficient! Will continue to go back! Easy to book online and appointments were available. Will continue to go back! Easy to book online and appointments were available. More

David Cobb did a great job. I stopped going here bc of the service, but he earned back my business. I stopped going here bc of the service, but he earned back my business. More

Stopped by for a last minute oil change and was told 1 to 2 hours wait. Was out in less than 30 minutes. Always top service these guys. 2 hours wait. Was out in less than 30 minutes. Always top service these guys. More

Fast and friendly service. Very Professional Employees. Confident I can trust my vehicle to Cobb County Toyota Very Professional Employees. Confident I can trust my vehicle to Cobb County Toyota More

Excellent customer service all around! Austin is wonderful in the Service Dept. He is always so friendly & very helpful!! Austin is wonderful in the Service Dept. He is always so friendly & very helpful!! More

The service on my car was really quick! Simon was polite and so helpful. I have made him my go to service guy whenever I bring my car in. Simon was polite and so helpful. I have made him my go to service guy whenever I bring my car in. More

We have had constant problems with the radio / infotainment system from the day we bought the car. The most recent service tech we visited contacted Toyota and after diagnostics Toyota determined infotainment system from the day we bought the car. The most recent service tech we visited contacted Toyota and after diagnostics Toyota determined we needed a new radio / infotainment system to be replaced under warranty. However, several weeks have past since then and the new unit has not arrived. This dealership appears to have very little interest in resolving our warranty-covered problem. One of the employees there told us that "Toyota can't afford to just replace radios" or something to that effect even after acknowledging the system was malfunctioning and is under warranty. For that reason I cannot recommend this dealership to anyone at this time. This problem has been dragging on for months with no resolution so far. We have no functioning radio or bluetooth since we bought the car in February (it's June now). I think the service tech is doing a good job and is trying to get the problem resolved, so I don't have any complaints about the service rep specifically. But no one knows when the new radio will arrive, apparently. I hope that will clear up soon. More