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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,973 Reviews

2,973 Reviews of Cobb County Toyota - Service Center

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July 31, 2023

The service was very nice and friendly. They answered my questions and concerns. Thank you. More

by RSBORLAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Excellent service personnel during this visit, my service consultant was very professional and knowledgeable about the service that I was scheduled for on this visit. More

by ZEUS277127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonah Amlett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Great service. Went over everything in detail. Called with information on additional service needed and why. More

by pbmccord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

I have used Cobb Toyota since 2012 and recommended them to others. Due to inventory in 2021 I was forced to buy my current car at Newman but all my service has been at Cobb. More

by Lynda0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Great service! Technician kept me informed and service was completed in the timeframe it was promised. More

by sastanley555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Simon was terrific. He gave a thorough explanation of work to be done and costs involved. No surprises. The service team had me out of there in a reasonable amount of ti More

by SMSITZES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Customer service is terrible, Poor communication. Took 2months to fix my vehicle with no updates. Will not return. More

by JANELLE.JAMES24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lake
July 28, 2023

Simon is fantastic CSR. Informative on every detail about what service work will be performed on your vehicle. My third Toyota from dealership since 1993. More

by REITERT6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Simon was very helpful. He explained what was needed, assisted me with a rental and got the job done. Thank you Simon! More

by JANE.KOESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Simon made this experience smooth. He was honest and genuine. Service department can do better with answering the phones and being attentive to customers. More

by Lisajayecee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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