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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,883 Reviews

2,883 Reviews of Cobb County Toyota - Service Center

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July 22, 2023

Good experience. No complaints. My home dealer from now on. Great work. Outstanding customer service. More

by MONTEJKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Very pleased. Was told upfront how much repairs would be & how long I would have to wait. More

by SWALTERS2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Advisor did not explain very well whether my car needs a new brake or brake pads More

by jeanb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Sullivan
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

I always bring my Camry here for service and Jeff is a great service advisor. Only one comment and I’m surprised no one has caught this. Someone needs to wipe the steering wheel and the door kick plate of More

by TJZEMBIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

After the service, I found the old milage sticker on the floor. In the future, please clean up the debris your technicians leave in the car. More

by mmurphy130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

great dealership and service department. I wouldn't take my vehicles anywhere else. Zac was fantastic to work with. More

by MICHAELMAGERL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany jagers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Magerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Service appt. was set up for the next day after call. The service was completed in time we were told. More

by HEATHIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Thank you for helping me keep my cars in a safe condition for my family and me. Thanks to Carlos Ortega and the Toyota team. More

by karla.8a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Service was timely and properly performed. The service writers seemed particularly crusty today. Not their usual friendly demeanor. This included the employee at the payment desk. Maybe they n More

by WAYNENASH07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
July 20, 2023

I am very pleased with the quality of service and care I received at Cobb County Toyota. More

by debbie.emmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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