Cobb County Toyota - Service Center

Did not have an appointment but they took me right in. Very low wait time. Excellent service. Very low wait time. Excellent service. More

Great customer service and comfortable waiting room accommodations. Car was ready prior to anticipated completion time for the service. Very courteous and professional staff!! accommodations. Car was ready prior to anticipated completion time for the service. Very courteous and professional staff!! More

I scheduled an appointment online requesting specific things. Oil change, tire rotation and balance, check brakes. Told me it would be 1.5 to 2 hours. Ok, no big deal. I waited. AND waited. AND waited. I things. Oil change, tire rotation and balance, check brakes. Told me it would be 1.5 to 2 hours. Ok, no big deal. I waited. AND waited. AND waited. I get a text asking me to meet my technician to discuss a few things. This is when I got extremely mad. I was told several more things that “could be” fixed on my car totaling close to $3,000. I asked for specific service so do NOT take my car apart looking for things that need to be fixed. The car is over 20 years old. Let it be. After I refused all of the additional requests, I was told it would only be about 30 more minutes. I spent FIVE hours at your dealership. Yes, FIVE FLIPPING hours when I should have been at work. I have been using this dealership for years and so do my family and friends. They will no longer be using your services. This was the WORST customer service experience I have had in a long time. I was visibly angry and frustrated, but no one there asked if they could help or anything. Where are your managers? Had I not been hours late to work, I would have found one. It could have all been avoided had your technicians just did what I asked and not try to push additional service on me. More

Good experience, fast service, good communiction. Will return again in the future for further service. Will return again in the future for further service. More

Jeff was courteous and professional. What he said was going to happen happened. Highly recommended. What he said was going to happen happened. Highly recommended. More

After change to new ones, breaks are still not working. I’m not satisfied with the service provided yesterday I’m not satisfied with the service provided yesterday More

Very good experience. Everybody that I worked with provided excellent customer service and made it very easy. Everybody that I worked with provided excellent customer service and made it very easy. More

It was crowded but the service center took care of a regular oil change and maintenance visit very quickly. regular oil change and maintenance visit very quickly. More

Brent was very helpful in diagnosing the problems and ordering replacement parts for my 1998 Camry. ordering replacement parts for my 1998 Camry. More

Courteous service. Simon is my guy. Greets me like he knows me , even though I'm in just every 3-4 months for every 5 thousand mile service on my Prius Prime. Fair pri Simon is my guy. Greets me like he knows me , even though I'm in just every 3-4 months for every 5 thousand mile service on my Prius Prime. Fair pricing. More