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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,894 Reviews

2,894 Reviews of Cobb County Toyota - Service Center

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December 03, 2023

Super quick and easy process. Carlos and Jeffree were both fantastic in getting me in and out for routine maintenance in less than 20 minutes! More

by arob95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Service was fine and communications was good with service representative. The car however was dirty on the steering wheel and gear shift knob. It was as if someone had greasy hands and didn't clean after tou More

by debwitkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Super fast and everyone is very nice. The waiting space is nice. The chairs aren’t very comfortable though. More

by JESSICA_N_ATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Service was timely, provided information and suggestion on needed service. Accurate estimate of time to complete work. Thanks great job More

by KEJOHNSON1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Kiser
December 03, 2023

Service writer was very helpful…Thanks…if I had a complaint it would be that this place needs a bigger service area…I have to arrive outside of the bay door no later than 45 minutes prior to opening More

by daveriver1431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Timely service however $60 plus for basic oil change is too much. They used to fill out a sheet with where you stand on brakes, tires etc. Also at that price they should top off fluids. More

by TIMOTHYCARNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 02, 2023

Katie Fuller was courteous professional & knowledgable i had a good experience & look forward to next service More

by DARNOLD410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Why, no measures will be taken, by the service or dealership management to address the complete lack of customer satisfaction. More

by DMMAPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Stump
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Have had two different vehicles serviced here several times. They are always friendly, get the work done in a timely fashion, and communicate throughout the process. I also have never had any issues with More

by BTB51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Great service as always. The wait was a little long.. Everything Ian’s everyone is always very professional. More

by STEVE.M.MCCARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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