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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,894 Reviews

2,894 Reviews of Cobb County Toyota - Service Center

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April 24, 2025

NOTHING GOOD, they had my new vehicle a week, returned it filthy dirty, drove it 350 miles and used 3/4 if a tank full of gas test driving a new Tundra. Service manager LIED to me claiming no one drove it ye More

by YOTSURVEYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Claybrooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Carlos is exceptional but my service took 2 hours or more and they didn’t even rotate my tires, again Agent Carlos was awesome as always but I guess they had too many cars at the bay. I don’t want to wait ov More

by gabrielcastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

I highly recommend Toyota service as it is very organized and service was done quickly. Simon is very friendly and helpful. More

by mcason1995
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Jeff and Zack provided me with excellent service and I will recommend them both to others. Roger Hyde More

by HYDE01RF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Jeff Silver, my service advisor, is consistently the shining light in the service department. This time, the one issue I had was taken care of quickly and accurately. He keeps me updated and for the big More

by TROYP28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

The representative was nice and he gave me a detailed explanation of what work needed to be performed on my car. The work was completed within the timeframe that he quoted me. More

by JRUPLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Excellent quick in and out friendly environment must visit location very informative staff user friendly g More

by kuraniamin7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Everything was excellent. .. No problems... Anthony did a great job helping me out with my vehicle... More

by STEVEC3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claude Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Perryman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Faulk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Amazing how efficient the dealership was at servicing my car. Raven was great and the whole process was a breeze. More

by mitch.dorsett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raven
April 21, 2025

Katie does a great job of keeping me updated as to where my service stands. More

by DAWGNUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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