Cobb County Toyota - Service Center

I brought in SUV for 45,000 mile maintenance check. Was greeted and David explained what would be accomplished and estimated time of service. Everything went extremely well. Was greeted and David explained what would be accomplished and estimated time of service. Everything went extremely well. More

Normally great service. After waiting 1 1/2 hours for my oil change to finish I inquired about it being completed. They said not yet. But I saw my car in the parking lot After waiting 1 1/2 hours for my oil change to finish I inquired about it being completed. They said not yet. But I saw my car in the parking lot so I persisted that they keep looking for my keys. Turns out it was done and had been for a while, but no one paged me nor went to the waiting area to see if I was there. Not sure why this happened except maybe because the person who checked me in was gone for the day when I checked on my car status. I'm sure that normally someone is designated to take care of the customer in that situation? Maybe there was not a good handoff upon his departure. More

I always leave within the time frame that they give me and the service is great. Always letting me know what important to have done to my car and how soon I need to have it done. and the service is great. Always letting me know what important to have done to my car and how soon I need to have it done. More

JC cooper was very professional. He addressed all issues. His time estimates were fairly accurate. I recommend him. He addressed all issues. His time estimates were fairly accurate. I recommend him. More

NOTHING GOOD, they had my new vehicle a week, returned it filthy dirty, drove it 350 miles and used 3/4 if a tank full of gas test driving a new Tundra. Service manager LIED to me claiming no one drove it ye filthy dirty, drove it 350 miles and used 3/4 if a tank full of gas test driving a new Tundra. Service manager LIED to me claiming no one drove it yet Allstate Logged the distances traveled and 18 times it was unlocked and locked during the week it was with them for a one day job installing leather seating… now my NEW TRUCK has 700 miles on it and I’ll NEVER BUY FROM COBB TOYOTA AGAIN More

Carlos is exceptional but my service took 2 hours or more and they didn’t even rotate my tires, again Agent Carlos was awesome as always but I guess they had too many cars at the bay. I don’t want to wait ov and they didn’t even rotate my tires, again Agent Carlos was awesome as always but I guess they had too many cars at the bay. I don’t want to wait over two hours next time More

I highly recommend Toyota service as it is very organized and service was done quickly. Simon is very friendly and helpful. and service was done quickly. Simon is very friendly and helpful. More

Jeff and Zack provided me with excellent service and I will recommend them both to others. Roger Hyde will recommend them both to others. Roger Hyde More

Jeff Silver, my service advisor, is consistently the shining light in the service department. This time, the one issue I had was taken care of quickly and accurately. He keeps me updated and for the big shining light in the service department. This time, the one issue I had was taken care of quickly and accurately. He keeps me updated and for the big items, I will continue to take my vehicle there. Mainly because of Jeff and the master techs. I will still do the oil on my own though. More

The representative was nice and he gave me a detailed explanation of what work needed to be performed on my car. The work was completed within the timeframe that he quoted me. explanation of what work needed to be performed on my car. The work was completed within the timeframe that he quoted me. More