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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
3,087 Reviews

3,087 Reviews of Cobb County Toyota - Service Center

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July 01, 2025

Prompt appointment, prompt service. I would highly recommend. Very courteous service personnel, and comfortable waiting area. More

by jroisum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Toyota dealer is always on time for your car service plus they have a shuttle service More

by MARLENEVALVERDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy with shuttle service, very nice gentleman
July 01, 2025

My 1st visit to the Service Center. Simon cheerfully greeted me and took care of my we owe you. It was fast. I asked Simon if he could be my person in Service and he has obliged. Lookin More

by STACIE7735
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Faulk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

The person who did the maintenance didn’t reset the screen, and didn’t check the liquids. More

by jeanettespitia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Clean service area. Wait time was about what was stated by Simon before the work started More

by jimmike525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Very efficient, reliable and effective service department. The Service Team at Cobb County Toyota is the team I trust. More

by ramse45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Silvers' Entire Team.
June 28, 2025

Been service my vehicles here for a few years and have always received and excellent service. More

by SOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raven
June 27, 2025

Simon let me down. He said he would move things along when I arrived at my appointment at 12:40. He assured me he would handle resetting the maintenance reminder himsel More

by JUDYFINKELSTEIN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

My first time using the service department, it was okay. They kept me informed on the status of my vehicle. More

by ADRIENA3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

I really liked this dealership yers go. I’ve moved back and it is not the same. Service divisor was rude and didn’t want to answer my questions. Didn’t want to honor the broke lifetime serv More

by wbhstuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Cobb
2.0
This rating includes all reviews, with more weight given to recent reviews.
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