Cobb County Toyota - Service Center

Excellent communication and speedy service for all work. Convenient night drop for next day service e. Convenient night drop for next day service e. More

We called to check on our 2nd key- & we were told it was in and they scheduled an appointment- got to appointment and the service rep told me the key wasn’t there- but there was another recal. I explained in and they scheduled an appointment- got to appointment and the service rep told me the key wasn’t there- but there was another recal. I explained that we were told the key was ordered - and that was what the appointment was for. She said she would check - I waited 45 minutes & asked her again - she said she had not gotten a response. I watched her get coffee etc and asked an employee behind the parts counter how to check on it- he told me the stations that the managers were at. I went to station 5- and waited to talk with him. While waiting I could hear the service rep- calling to check on my key. This was definitely not a good experience! The manager was also a bit snippy- when I tried to explain that I would be glad to come back he said could you let me talk. I bought my car from a very nice dealership in Athens- & I did that because of customer service- I hope this was not a typical experience. I didn’t have this type of service when I brought my last Hylander- everything was great and when I brought this gran hylander for its first check. More

Service was prompt and courteous. Would recommend this organization to anyone needing service on their vehicle. Would recommend this organization to anyone needing service on their vehicle. More

Matt was phenomenal to work with at the shop, pleasant experience. My truck looks great. experience. My truck looks great. More

Anthony is always a pleasure to work with. He is pleasant, professional and always explains what the service is, how much it will cost and his best estimate of the time it will take to comple He is pleasant, professional and always explains what the service is, how much it will cost and his best estimate of the time it will take to complete the service. More

We've always been satisfied with the people and the service provided by Cobb County Toyota. We can't recommend them highly enough for your car needs. service provided by Cobb County Toyota. We can't recommend them highly enough for your car needs. More

I am always greeted with friendliness and all the maintenance is done in a timely manner. I always enjoy getting my service done at Cobb County Toyota. maintenance is done in a timely manner. I always enjoy getting my service done at Cobb County Toyota. More

Have used CCT service and sales since 1994. Always do a great job. Thank you Simon for taking great care of our cars. Wouldn’t think of going anywhere else Always do a great job. Thank you Simon for taking great care of our cars. Wouldn’t think of going anywhere else More

The place and people are great; however, it took nearly 2 hours for a routine maintenance check. I’m not sure why they were so slow this time, especially since the place was not busy at the time. hours for a routine maintenance check. I’m not sure why they were so slow this time, especially since the place was not busy at the time. More

Simon needs to be better at dealing with customers he needs training in tone of voice needs training in tone of voice More