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Cobb County Toyota
Kennesaw, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I recently bought a fully loaded limited 4runner from these guys. I enjoyed working with Marcus and thats why I bought from them. At the end of the day, they can all give you the same deal. While in cl these guys. I enjoyed working with Marcus and thats why I bought from them. At the end of the day, they can all give you the same deal. While in cleanup they noticed damage on the car but didnt tell me until after the fact. Yes, they admitted they knew but decided against telling me. I come back the next day to have the salesperson explain to my wife how everything worked when they told me. George and Joel tell me that they will make it right. I'm extremely hesitant because it looks like they will have to paint two panels to fix it. I didnt want a brand new car that had paint work on it. George and Joel tell me their paint experts will both be in on Thursday and to bring the car back to see what my options are. When I come back Thursday only to find out they are going to have to paint the car. I tell them that I dont want the car and George has the nerve to tell me if I would have said that on Saturday they would have swapped out the car no questions. I only get more upset because I only agreed to drive it off on Saturday because they asked me to bring it back because they wanted to make it right. So now I have a car with 150 miles that will forever show that it's been painted and will be worth less. I'm really not sure how Joel sleeps at night as dishonest and unethical as he is. I also think its pretty apparent there is something they know is wrong because they won't give me an escalation point or a district manager. I've never had a situation where you've asked for a manage and they won't give you one. There are too many Toyota dealerships around to deal with these guys. Be prepared to want to go home and take a bath after you deal with them. More
Rob quoted us a price online. When we came in to meet with him we expected that he would play games with us and it not be the price he quoted. That was not the case.. It was exactly the price, which was with him we expected that he would play games with us and it not be the price he quoted. That was not the case.. It was exactly the price, which was an awesome price! We didn't feel pressure. It was the best experience buying car my husband and I have ever had. More
One negative comment to start. Primary internet contact did not tell me prior to trip to the dealership that the Model L priced in his email would not be available. The treatment during the sales discu did not tell me prior to trip to the dealership that the Model L priced in his email would not be available. The treatment during the sales discussions were very pleasant and all questions answered in straight forward and factual manner. More
I bought the car I wanted, a 2012 Toyota Corolla 4-Door LE Sedan at a great price. Rob Warren, Jr. was very courteous, helpful, and professional. LE Sedan at a great price. Rob Warren, Jr. was very courteous, helpful, and professional. More
Greg was very accommodating, with no pressure applied. He was very knowledgeable about the car and available options. Very attentive to our needs and was very interested in our experience at other Toyota He was very knowledgeable about the car and available options. Very attentive to our needs and was very interested in our experience at other Toyota dealerships prior to arriving at Cobb County Toyota. Hamilton, in Finance, was also very knowledgeable and gave good advice on how to structure the purchase. Price was very competitive with what we had seen on line and at other dealerships. More
Customer service was great, they were very friendly. Everything was so great. They gave me great deals for my car and work out everything great. Everything was so great. They gave me great deals for my car and work out everything great. More
We were very pleased with our experience with Jeff. He made us feel "at home" and very comfortable. I can't say enough good things about him and our whole experience with the others, (Sales Mgr.),& Harri made us feel "at home" and very comfortable. I can't say enough good things about him and our whole experience with the others, (Sales Mgr.),& Harrison the financial guy. It was a very pleasant day, and I LOVE MY NEW RAV4!! Hopefully our daughter will also be coming in to purchase a car SOON!! Thanks for EVERYTHING!! Rhonda Wilhite-Potts More
Derrick was very helpful and very knowledgable about selecting my new Prius car. Derric and the Sales Team negotiated the price with positive attitude and very friendly manner without any pressure nor a selecting my new Prius car. Derric and the Sales Team negotiated the price with positive attitude and very friendly manner without any pressure nor any haggling. They apptaised my trade-in car in short time and came up with reasonable trade-in value. The deivery of the new Prius was excellent. Derrick went over every little detail of how to drive the car as well as using all controls, NAv system, etc. More
Years ago I bought my Toyota at Cobb CO. Toyota. After numerous problems with the car I finally took delivery. This car has only been serviced at Cobb Co. Toyota but I will no longer do so because things numerous problems with the car I finally took delivery. This car has only been serviced at Cobb Co. Toyota but I will no longer do so because things have changed. Twice now my car has come out of service with damage, not major damage but things that shouldn't have happened. Neither J.C. Cooper nor the Service Manager, Dennis Zullo, care about the customers. They ignored 2 certified letters, 3 phone calls, and Zullo only lowered himself to speak to me when I came in and personally showed him the damage. Services I requested and was willing to pay for do not get done, the quotes they give me are not honored, and their attitude is such that it is obvious they couldn't care less. It is really a stark change. The girls at the payment window are great. I pity them that they work with the service dept. Save yourself the trouble and hassle and go elsewhere. More
I bought my new Toyota at Marietta Toyota because of the high pressure sales person at Cobb County Toyota. I live in Kennesaw so I took it to Cobb County for a warranty repair. It took them 2 weeks and the high pressure sales person at Cobb County Toyota. I live in Kennesaw so I took it to Cobb County for a warranty repair. It took them 2 weeks and the 6 week old vehicle was very dirty coming back to me. they do not use seat covers so dirt and grease was on my seats, head liner, dash and steering wheel. I contacted Dennis Zullo the service manager but he refused to speak with me on the matter. my service advisor told me that seat covers were not in their budget and that had brought them the car dirty. Well I have learned my lesson and will never go back to Cobb County Toyota More