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Cobb County Toyota
Kennesaw, GA
5,454 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,454 reviews
November 17, 2023
Jonah, Manny and the team were pleasant to work with. We have now purchased over ten vehicles from this dealership. We have now purchased over ten vehicles from this dealership. More
by MASON16
Verified Customer
November 17, 2023
Very professional and courteous. The estimation of the time it would take was very good. I was informed about findings. Very good service. The estimation of the time it would take was very good. I was informed about findings. Very good service. More
by FLAMINGOGAL
Employees Worked With
November 16, 2023
Service advisor Costas was horrible. It’s making me reconsider if I want to continue to get service at Cobb county Toyota. he claimed I had an appointment but after 3 hrs of service time It’s making me reconsider if I want to continue to get service at Cobb county Toyota. he claimed I had an appointment but after 3 hrs of service time for 4 tires an alignment and an oil change he wanted to laugh when I asked if I had a service appointment. He never produced any documentation of the appointment. Then he claimed that I was 15 mins late, Which I called and told him that I had a dead battery and I would be late. He should have told me that it would be a 3 hr service. Then he said my truck would be finished by 1pm at the latest. It was 130 when they finished. I asked for a discount for the 3 hour svc and he laughed and said absolutely not like he had a chip on his shoulder. I will check to see if he gave me the initial discount that he promised b4 svc. Lastly all the other svc reps came in the wait area to talk to their ppl. No he calls me on the phone to talk to me about my truck . his cust svc skills are horrible. He just says ‘I got you’. What does that mean? Whatever this infuriating. I believe in customer svc excellence More
by DL_WORLEY
Employees Worked With
November 16, 2023
Always a great service experience with Jeff Silvers! Our family is a long time customer of the Cobb County Toyota service department. Our family is a long time customer of the Cobb County Toyota service department. More
by WELISCHAR
Employees Worked With
November 16, 2023
Service by Costas Hernandez was terrific = informed,explained ,and delivered. Thanks too= Bryan = Service shuttle. informed,explained ,and delivered. Thanks too= Bryan = Service shuttle. More
by QUIDDITCH68
November 15, 2023
Great job. Except why do they change my settings on my ac and radio when they are only in my car for a minute? Very frustrating. Except why do they change my settings on my ac and radio when they are only in my car for a minute? Very frustrating. More
by shon_blanchard
Employees Worked With
November 15, 2023
Excellent first time service experience! Wait time less than estimated!! Waiting area was clean and comfortable! Wait time less than estimated!! Waiting area was clean and comfortable! More
by MBDRIVER0
November 13, 2023
GREAT SERVICE EXPERIENCE. SERVICE ADVISOR AUSTIN ANSWERED ALL OF MY QUESTIONS. WAIT TIME WAS AS PROMISED. I GIVE AUSTIN 5 STARS!! SERVICE ADVISOR AUSTIN ANSWERED ALL OF MY QUESTIONS. WAIT TIME WAS AS PROMISED. I GIVE AUSTIN 5 STARS!! More
by BSARGENT
Employees Worked With
November 13, 2023
Been my dealership for the last 8 years and I got 2 cars from them. Excellent place from them. Excellent place More
by Ben
November 13, 2023
You always have the best service experiences at Cobb county Toyota. Even when there are issues they do everything they can to make it right and they respect your time county Toyota. Even when there are issues they do everything they can to make it right and they respect your time More
by CHIP.BUSSEY08
