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Cobb County Toyota
Kennesaw, GA
4,315 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,315 reviews
July 05, 2023
We were told it could be an hour. We were shocked because we had had a Ford before and it would take at least 3 hours every time for an oil change. So when Jeff texted us and told us We were shocked because we had had a Ford before and it would take at least 3 hours every time for an oil change. So when Jeff texted us and told us it was done in 45 minutes, we were over the moon! Best decision for us was buying a Toyota! More
by George & Diana
Verified CustomerEmployees Worked With
July 05, 2023
very good efficient service and knowledgeable service writer.waiting area clean and pleasant atmosphere to wait in. writer.waiting area clean and pleasant atmosphere to wait in. More
by brucescherrer
Employees Worked With
July 05, 2023
The repair to our car was eventually covered by insurance but the process took some time between Cobb County Toyota and State Farm, so our car was in the shop from May 25 to June 15. Getting updates were ha but the process took some time between Cobb County Toyota and State Farm, so our car was in the shop from May 25 to June 15. Getting updates were hard and estimated time to repair was hard also. When we did pick up the vehicle, the repair had been done very well and we have had no trouble with the function of the car. More
by mikemijalawson
Employees Worked With
July 05, 2023
Claude was a great salesman and really help sell the truck we bought. He is doing a fabulous job and I love his energy. truck we bought. He is doing a fabulous job and I love his energy. More
by AATKINS1206
Employees Worked With
July 05, 2023
Awesome service provided by Kent. He was superb. I’m returning to buy a new truck and I would like to have Kent assist me. He was superb. I’m returning to buy a new truck and I would like to have Kent assist me. More
by AKEEMHONG25
July 05, 2023
Rob Warren was very patient and gave us as much time as we needed to shop for a new vehicle. Also, the sales manager, Rob Smith, knows me on sight, since I have purchased several vehicles from Cobb County we needed to shop for a new vehicle. Also, the sales manager, Rob Smith, knows me on sight, since I have purchased several vehicles from Cobb County Toyota during the past 20 years. The two Robs made the purchase experience as easy as it could be. More
by JAMESFLORENCE3
Employees Worked With
July 04, 2023
Worst dealership. One lie after another. Customer NO SERVICE TOOK MORE THAN 7 months to get my 2nd key. Was told by Jonah on 1/4/23 it’d be 2 weeks. Never happened One lie after another. Customer NO SERVICE TOOK MORE THAN 7 months to get my 2nd key. Was told by Jonah on 1/4/23 it’d be 2 weeks. Never happened More
by KARENGARRETT2
Employees Worked With
July 04, 2023
Simon was very knowledgeable and helpful. Explained what was needed and when. Service was timely. I will be returning. Explained what was needed and when. Service was timely. I will be returning. More
by sharichastain
Employees Worked With
