Cobb County Toyota

Best price for a 4Runner There are some genuine people who work at this dealership. Our salesman (Mike Stallings) was honest, transparent, and did all he could to ensure a po There are some genuine people who work at this dealership. Our salesman (Mike Stallings) was honest, transparent, and did all he could to ensure a positive experience. My wife and I shopped around at other dealerships in the area, but none were able to compete with the price we were given. Another area dealership would not honor their "sale" price, using deceit. This was not the case at Cobb Co. Toyota. All employees we spoke with were clear, concise, and considerate. I am thankful for honest and caring people in this business. Jason Wade also did a wonderful job helping us through the finance department. We drove from 2 hours away to do business here, so take my advice: don't waste your time at other dealerships. If I ever have the need to go car shopping again, this place will be my standard. More

No Gimmicks Here I visited Cobb County Toyota for two reasons: (1) a good price online and (2) no window sticker add-ons. It was refreshing to deal honestly with my I visited Cobb County Toyota for two reasons: (1) a good price online and (2) no window sticker add-ons. It was refreshing to deal honestly with my sales rep and did not have to worry about playing games typically found in other dealerships. The negotiating process was straight-forward and took only 1/2 hour to complete with counter offers. My deal for a Toyota Prius was $1600 less than another dealer I visited that did play "games." I know where to go to next time I'm need of a new car. More

Awesome car buying experience! We had the best car buying experience with Cobb County Toyota! Our salesman, Mark Kilgerman was awesome, answered all my questions and concerns. We ga We had the best car buying experience with Cobb County Toyota! Our salesman, Mark Kilgerman was awesome, answered all my questions and concerns. We gave him our budget and he worked within it. We got a great trade in value for our car, more than expected! They even interacted with our kids and made them feel welcome. Never tried to over sell us with the extras. It was an easy in and out. Just an awesome experience with Cobb County Toyota! More

My Second Rav 4 purchased through Mark Kligerman It was just as easy as the first time. Mark sent me a quote by e-mail and then we scheduled a time to meet and look at the car. He showed me all the n It was just as easy as the first time. Mark sent me a quote by e-mail and then we scheduled a time to meet and look at the car. He showed me all the new features and answered my questions. It's a no-hassle experience. More

Very happy with my new Camry! I had first gone to other dealerships that were closer to where I live, and met some pretty shady folks. I then decided to make the trip to Kennesaw, I had first gone to other dealerships that were closer to where I live, and met some pretty shady folks. I then decided to make the trip to Kennesaw, because that is where I bought my last car, and I remember it being a straightforward process. Stan was so patient with me, and listened to my needs and concerns. I was treated with such kindness. The whole vibe of this dealership is a happy one. Guys who weren’t my salesperson were stopping to say hello and checking if I needed anything while Stan was having my trade in appraised. The financial part was easy as well, a great guy, with a big smile. I had a great car buying experience! Stan called today to see if I had any questions with regard to all my fancy new “bells and whistles”. Go see Stan, he really cares about his customer! More

Third Vehicle With Kent Givens I worked with Kent Givens again this past weekend on my third vehicle. Kent has always been very professional and patient and I have never felt press I worked with Kent Givens again this past weekend on my third vehicle. Kent has always been very professional and patient and I have never felt pressured or pushed into something that I couldn't afford. He took the time with me to find the right vehicle for me. I will always return to Kent and recommend him highly. I also worked with Brad in finance, and he was patient and professional as well. Overall, this was a great experience! More

A very positive experience We worked with Greg Monroe as our sales consultant and were very pleased with his professionalism and his knowledge. There was absolutely no pressure, We worked with Greg Monroe as our sales consultant and were very pleased with his professionalism and his knowledge. There was absolutely no pressure, and he met our specific requests beautifully. If he said he was going to call with some specific information, he did so as promised. The whole process was easy and pleasant. We would recommend him highly. More

Need customer service training We purchased our 5 vehicle from this location a few months ago. We received numerous voicemails and a postcard, all reminding us of our free 6 month s We purchased our 5 vehicle from this location a few months ago. We received numerous voicemails and a postcard, all reminding us of our free 6 month service. Each reminder whether the postcard or the voicemails, stated to contact them to make an appointment. So I called and the first person I encountered was a woman answering the phone that when I told her I needed the service department, she transferred me. Okay, it would have been nice to say, let me transfer you or something equivalent. Then I get a man on the phone. I tell him why I am calling and he says, we don't do appointments for that. Bye. I said, wait a minute! Why am I getting multiple things saying I need to call for an appointment if you don't do appointments? He says, I don't know what you got. You just need to come down here and wait. And then he hung up. It wasn't so much the things he said, or even that he abruptly hung up. We have used this dealership and service dept for 20+ years. But these folks really could use a course on phone courtesy. Because if I hadn't used it for so long, and was a new customer, I would be going elsewhere. More

Easiest Car Buying Experience I really felt that I was heard through the car buying process. At no time did I feel pressured into purchasing a vehicle. They were kind, courteous an I really felt that I was heard through the car buying process. At no time did I feel pressured into purchasing a vehicle. They were kind, courteous and truly worked on our behalf to keep the price, payments and terms where we needed them to be. I would recommend this group hands down. More

Transparent, easy to work with I used to work at a different Toyota dealership and while I was there I learned the games and manipulation tactics many dealers use with customers. Th I used to work at a different Toyota dealership and while I was there I learned the games and manipulation tactics many dealers use with customers. Thankfully, Cobb County Toyota was not like any other dealership I had ever worked with. They are very transparent about how their dealership works and did not try to play games with made up dealer fees or “mandatory” accessories or add ons or anything along those lines. My experience with the financing was the same. Very transparent, friendly, and did not try to force 3rd party warranties or maintenance plans down my throat. Huge thanks to Gregory Munroe, Rob Smith and everyone involved in getting me exactly what I wanted. I will only be sending my friends and family here in the future and highly recommend this place. More