Cobb County Toyota

I recently brought my 2025 Toyota Hybrid SE to the Toyota service center in Kennesaw for the 15,000-mile maintenance. During the visit, a tire rotation was performed. After the service, I noticed fresh sc service center in Kennesaw for the 15,000-mile maintenance. During the visit, a tire rotation was performed. After the service, I noticed fresh scratches on my black alloy wheel, specifically around the lug nut area. These marks were not present before the service. The pattern of the scratches strongly suggests they were caused during the removal or tightening of the bolts, likely due to improper handling or excessive force. When I raised this concern, the service team insisted the scratches were already there and dismissed the issue as “common.” I find this response unacceptable. Damage to a vehicle during routine service should not be considered normal, especially at an authorized Toyota service center where customers expect professional care and accountability. Additionally, the service manager’s behavior was unprofessional and dismissive, which made the experience even more frustrating. I chose an authorized Toyota service center because I trust the brand and expect a higher standard of service. Unfortunately, this experience has made me reconsider returning, as I could receive similar—or better—care from a third-party service provider without risking damage to my vehicle. I hope this feedback is taken seriously and that steps are taken to improve both service quality and customer handling. More

Great customer ! I’m very pleased with the truck and the process to obtain it. Thank you I’m very pleased with the truck and the process to obtain it. Thank you More

Seal lemons said there was nothing wrong with it , and if they didn't never have one that tore up if they didn't never have one that tore up More

Great place to shop for a vehicle everyone was very nice and friendly! I recommend them to anyone! and friendly! I recommend them to anyone! More

I’ve been coming to this dealership for 8 years now and Jeff been a big help!! Want to thank the staff for everything they been doing! Jeff been a big help!! Want to thank the staff for everything they been doing! More

They worked with me to get me the best deal possible. Good communication and very honest. Good communication and very honest. More

Simon was helpful & professional. It is very convenient to get the service done in Cobb Toyota service center It is very convenient to get the service done in Cobb Toyota service center More

Quick service, listened and answered all our questions, professional handling of paperwork, friendly and helpful staff professional handling of paperwork, friendly and helpful staff More

The sales process was good and Dwayne Scott was a great salesman. The problem came after the sale. A cheap plastic part on my $70,000 vehicle broke in one week and all I got was lip service. Don't expec salesman. The problem came after the sale. A cheap plastic part on my $70,000 vehicle broke in one week and all I got was lip service. Don't expect any help after your purchase. More

Costas was so sweet and attentive to my financial concerns with auto care expenses. He also assisted with my decision to take advantage of the “buy 3 get one for $1” tire sale….of which I did! Cour concerns with auto care expenses. He also assisted with my decision to take advantage of the “buy 3 get one for $1” tire sale….of which I did! Courtesy van was so convenient. I was dropped off at home and picked up when my car was ready. My experience with Cobb County Toyota has always been pleasant. More