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Coastal Kia
Wilmington, NC
5,410 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,410 reviews
January 26, 2025
We have been customers for 8 years and have purchased 3 Kias in the past. Always feel like family when we’re there. Everyone is so nice and helpful. Kias in the past. Always feel like family when we’re there. Everyone is so nice and helpful. More
by SANSUN711
Verified Customer
January 25, 2025
The service department was efficient and quick. While we waited it was comfortable, with nice accommodations. While we waited it was comfortable, with nice accommodations. More
by rochelle.curlee
January 24, 2025
The car was just what I wanted and the salesperson was very professional. The price could’ve been lower very professional. The price could’ve been lower More
by andy.j.mcgowan
January 24, 2025
They made buying a new car very smooth and easy. I felt like a valued customer and appreciate the experience Coastal Kia provided. I felt like a valued customer and appreciate the experience Coastal Kia provided. More
by robinsonjx4
Employees Worked With
January 23, 2025
Had a great stress-free appt for my 2025 Seltos. I appreciate the positive attitude that is aways present at Coastal Kia. My car was serviced without any surprises, on time, and a fresh car wash! I appreciate the positive attitude that is aways present at Coastal Kia. My car was serviced without any surprises, on time, and a fresh car wash! Thanks! More
by JMISNER62
Employees Worked With
January 23, 2025
Always quick in and out. Always go over everything with me. Always courtesy. I never mind going to dealership for service. Always go over everything with me. Always courtesy. I never mind going to dealership for service. More
by diazmichelle0206
Employees Worked With
January 23, 2025
Everything went smooth. Service was very good. Car was cleaned nicely after service. It was a very good experience. Service was very good. Car was cleaned nicely after service. It was a very good experience. More
by kms30533
Employees Worked With
January 23, 2025
Efficient service done in a pleasant and professional manner. All employees are friendly and willing to help in any way possible manner. All employees are friendly and willing to help in any way possible More
by FAAT.HIRTH
Employees Worked With
January 21, 2025
Sales people very nice. I drove in from Myrtle Beach to buy a van. Left with the auto start/stop light on thinking the light meant the function was off. The function said it I drove in from Myrtle Beach to buy a van. Left with the auto start/stop light on thinking the light meant the function was off. The function said it needed to be serviced so I contacted service who said they just needed to replace the auxiliary battery. I had the battery replaced locally instead of driving three hours. Now the light is off and the service doesn’t work. The coolant level is way below minimum. It’s obvious this vehicle was not inspected or properly serviced. The windshield washer fluid will not come out when it’s supposed to. I believe this car was not given to me in the condition it was stated. Very disappointing. Going to call again to see if there’s any way to get help. Can’t drive 90 minutes one way to have it looked at and back again to have it fixed. More
by PJ Zito
Employees Worked With
Drew Belk
