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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,411 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,411 reviews

January 26, 2025

Always a great experience with the service team. Very professional, prompt and thorough! Got out ahead of schedule. More

by TROPER3494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Coastal Kia responded

Wonderful news! We appreciate the five star rating and are thrilled to hear our service team exceeded your expectations. We love the feedback including, "always a great experience with the service team...very professional, prompt and thorough!" We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

January 26, 2025

We have been customers for 8 years and have purchased 3 Kias in the past. Always feel like family when we’re there. Everyone is so nice and helpful. More

by SANSUN711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Coastal Kia responded

Thank you for the five star review and high marks for our team members! Your loyalty over the past eight years is truly appreciated. Thank you for your gracious compliments and trust. We are here if you need us.

January 25, 2025

Amazing experience great environment great sales person Luis was just a pleasure to talk to! More

by vbevins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis fuentes
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Jan 27, 2025 -

Coastal Kia responded

Thank you for the five star review and compliments for our Product Specialist Luis Fuentes. Congratulations and enjoy! We are thrilled to hear you had an amazing experience. We are here if you need anything.

January 25, 2025

The service department was efficient and quick. While we waited it was comfortable, with nice accommodations. More

by rochelle.curlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Coastal Kia responded

Thank you! We appreciate the five star service review. It is wonderful to hear you were able to take advantage of our complimentary customer lounge experience. Your compliments are greatly appreciated. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

January 24, 2025

They made buying a new car very smooth and easy. I felt like a valued customer and appreciate the experience Coastal Kia provided. More

by robinsonjx4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and high marks for our Product Specialist Heber Quezada. We love the feedback including, "they made buying a new car very smooth and easy." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. Enjoy!

January 24, 2025

The car was just what I wanted and the salesperson was very professional. The price could’ve been lower More

by andy.j.mcgowan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Coastal Kia responded

Thank you for the five star review. We appreciate you going online and sharing your recent purchase experience. Congratulations and enjoy! Please do not hesitate to reach out if you need us. Thanks again!

January 23, 2025

Had a great stress-free appt for my 2025 Seltos. I appreciate the positive attitude that is aways present at Coastal Kia. My car was serviced without any surprises, on time, and a fresh car wash! More

by JMISNER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Coastal Kia responded

Fantastic! Thank you for the five star service review and high marks for our Service Consultant Sam Weisman. He is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us. We appreciate your trust and loyalty.

January 23, 2025

Always quick in and out. Always go over everything with me. Always courtesy. I never mind going to dealership for service. More

by diazmichelle0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Coastal Kia responded

We love this. Thank you! Your five star rating and compliments for our team are greatly appreciated. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia. We are here if you need us. Thank you!

January 23, 2025

Everything went smooth. Service was very good. Car was cleaned nicely after service. It was a very good experience. More

by kms30533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Coastal Kia responded

Thank you for the service review and gracious feedback. We are thrilled to hear you had a "very good experience." Please do not hesitate to reach out if you need us. Thanks again!

January 23, 2025

Efficient service done in a pleasant and professional manner. All employees are friendly and willing to help in any way possible More

by FAAT.HIRTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high marks for our Service Consultant Sam Weisman. We love the feedback including, "efficient service done in a pleasant and professional manner." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

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