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Coastal Kia
Wilmington, NC
5,492 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,492 reviews
April 02, 2025
I had my oil changed and tires rotated on my Kia Sportage. The service went well. Sportage. The service went well. More
by Cory
Verified Customer
April 01, 2025
Luis and lsaasia are fabulous. I would recommend both if buying a Kia and to get it from y'all. They are both so very courteous and always offered me something to eat or drink. I would recommend both if buying a Kia and to get it from y'all. They are both so very courteous and always offered me something to eat or drink. They make me feel like family. What more could you ask for. Again they are the absolute best!!!Just More
by suegin91
Employees Worked With
March 30, 2025
One of the best car buying experiences I have ever had. Don was helpful, efficient, and very nice. Mr. Torres was also an outstanding finance manager compared to any I have ever dealt with in the 3 other c Don was helpful, efficient, and very nice. Mr. Torres was also an outstanding finance manager compared to any I have ever dealt with in the 3 other cars I've bought over the years. I would recommend Coastal Kia to anyone looking for a new vehicle. More
by K Butler
March 29, 2025
Quick to get me in, efficient with their work, and the free wash is nice free wash is nice More
by 1976SANGELONE
Employees Worked With
March 28, 2025
From the initial greeting to watching my daughter drive away in her first brand new car, the experience at Coastal Kia was pleasant, thoughtful and gimmick-free. There was no sales pressure, only detailed away in her first brand new car, the experience at Coastal Kia was pleasant, thoughtful and gimmick-free. There was no sales pressure, only detailed information and transparency. More
by doritinkerstiles
March 26, 2025
Sam and Gary continue to step up and get me taken care of. Top notch service each time. of. Top notch service each time. More
by pzimmer0
March 26, 2025
The staff is friendly (love Sam! ), and the service is great. I also appreciate the water and snacks. ), and the service is great. I also appreciate the water and snacks. More
by kelseyrkiser
Employees Worked With
March 25, 2025
They charged me 1. 7 hours of labor to replace my rear windshield wiper motor. I turned in the car at 2:30. It was ready at 3:30. You do the math. 7 hours of labor to replace my rear windshield wiper motor. I turned in the car at 2:30. It was ready at 3:30. You do the math. More
by DKGRAY17
Employees Worked With
March 24, 2025
good communication- easy to schdule an appointment-good people to work with- no problems with wservice people to work with- no problems with wservice More
by acarter12
Employees Worked With
March 24, 2025
Bob was great! I just needed an oil change and he got me in and out quickly. He was friendly, knowledgeable and followed up afterwards to make sure everything was o I just needed an oil change and he got me in and out quickly. He was friendly, knowledgeable and followed up afterwards to make sure everything was ok with the service. Thanks Bob! More
by SPDOWNTOWN
Employees Worked With
