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Coastal Kia

Wilmington, NC

4.8
5,492 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,492 reviews

April 07, 2025

Brandon was fantastic! Very attentive and thorough and made sure to not only find what we were looking for, but also not try to pressure us to change anything or upgrade an More

by JOSHMODICA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Coastal Kia responded

Outstanding! We truly appreciate the five star review and compliments for our Product Specialist Brandon Wright. We love the feedback including, "couldn't have asked for a better experience." Please do not hesitate to reach out if you need us. Congratulations and enjoy!

April 05, 2025

Everyone at the dealership was friendly and efficient and the service visit went off without a hitch More

by kbobmare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Coastal Kia responded

Thank you! It was thoughtful of you to rate your recent experience. We appreciate the high marks for Mike Mascavage and Bob Tomlin. Thank you for choosing Coastal Kia!

April 05, 2025

Sam always goes avove and beyond for me and is the reason I continue to bring my Kia back to the dealership. More

by Jmreshetar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Coastal Kia responded

Thank you for the high marks! Our service consultant Sam Weisman is a true ambassador for our customer service culture. It was thoughtful of you to recognize his efforts . Thank you for choosing Coastal Kia!

April 05, 2025

Everyone super nice and very helpful. The experience was easy and follow up great. Makes the trip worthwhile. More

by terribbatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Coastal Kia responded

Thank you! We appreciate the five star review and gracious feedback. Thank you for choosing Coastal Kia!

April 04, 2025

Very professional and considerate of needs. We were able to discuss pricing and stick within our budget. Friendly environment and showed us the different departments and helped with set-up of t More

by seanoneill368
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Coastal Kia responded

Congratulations on your recent purchase. We truly appreciate the high marks and heartfelt testimonial. Congratulations and enjoy!

April 03, 2025

The people were polite and friendly. They made me at ease when dropping off my vehicle and when picking g it up and paying for the services. Howard and Markita were amazing. More

by LISAMCCRELESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard
Apr 03, 2025 -

Coastal Kia responded

Thank you! We appreciate the high marks and compliments for our service team members. We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

April 02, 2025

Pleased with service and was ready when promised. Called when it was ready as well! More

by SUZIEMCCULLOUGH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Coastal Kia responded

Fantastic! Thank you! We appreciate the five star service review and gracious compliments. It was thoughtful of you to give our Service Consultant Bob Tomlin a five star rating as well. We love the feedback including, "pleased with service and was ready when promised." Thank you for trusting Coastal Kia with your automotive service needs.

April 02, 2025

Very easy to work with and handled all my needs Effectively and efficiently. Thank you More

by HuffmanB87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We love the feedback including. "very easy to work with and handled all my needs effectively and efficiently." Thank you for choosing Coastal Kia!

April 02, 2025

Friendly and fast service. From check-in, shuttle service to check out is smooth. Darren kept me informed while they worked on my car and if additional work was recommended, th More

by MARTINAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Coastal Kia responded

Outstanding! Thank you for the five star service review and high marks for so many of our team members. We truly appreciate the five star review and gracious feedback. We are here if you need us. Thank you!

April 02, 2025

Cody was friendly and knowledgeable. He was able to a swer all of my questions and made helpful suggestions More

by NANCYSHARP53
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Coastal Kia responded

Thank you for the review and compliments for our Product Specialist Cody Hamilton. Please do not hesitate to reach out if you need anything. Thanks again!

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