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Coastal Kia
Wilmington, NC
5,332 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,332 reviews
December 30, 2024
I found Coastal exceeded my expectations! We had two phone conversations outlining what vehicle i was looking for and what could they do for me. Prior to agreeing to using my trade in and m We had two phone conversations outlining what vehicle i was looking for and what could they do for me. Prior to agreeing to using my trade in and money down, there was no pressure, their honest approach to How Can We Help You, and genuine friendly approach sold me. To be honest, when I went to dealership to finalize the deal I maintained my poker face approach. Meeting the Coastal Kia team, Sales, finance and GM was awesome! More
by Char
Verified Customer
December 30, 2024
My experience a Kia was great. Jack was an excellent sales man. 10 out of 10 experience Jack was an excellent sales man. 10 out of 10 experience More
by Heathgonyer14
Employees Worked With
December 30, 2024
Great people to work with and very knowledgeable and accommodating. Snacks and water are a nice extra. The courtesy van driver was also wonderful! accommodating. Snacks and water are a nice extra. The courtesy van driver was also wonderful! More
by wardhope
December 30, 2024
Very friendly staff. I will mention that It would be nice to see oil change take less than 90 minutes. It’s too long! I will mention that It would be nice to see oil change take less than 90 minutes. It’s too long! More
by JRUNYAN91
Employees Worked With
December 30, 2024
This dealership is always professional and efficient. The employees are knowledgeable and courteous. I have been pleased with their team every time I have needed their services. Although I live in Fayett The employees are knowledgeable and courteous. I have been pleased with their team every time I have needed their services. Although I live in Fayetteville, I prefer the Wilmington dealership. More
by GMA4SLL58
Employees Worked With
December 29, 2024
Cody was extremely helpful and professional throughout the whole experience. His knowledge of the cars and personable nature made our buying experience very enjoyable! the whole experience. His knowledge of the cars and personable nature made our buying experience very enjoyable! More
by KISHDANIEL
December 29, 2024
The check in process was smooth, communication was provided throughout, and amenities were very nice! provided throughout, and amenities were very nice! More
by Kelley Young
Employees Worked With
December 28, 2024
It was simple. Both gentlemen that helped me were kind and friendly. They answered my questions and helped me get the answers I needed. Both gentlemen that helped me were kind and friendly. They answered my questions and helped me get the answers I needed. More
by rochelle.curlee
Employees Worked With
December 28, 2024
Brandon was insightful and helped us to find the right vehicle for our families needs. vehicle for our families needs. More
by rochelle.curlee
Employees Worked With
December 27, 2024
All aspects were great from drop off to pickup. Especially my interaction with my service advisor Gary! Especially my interaction with my service advisor Gary! More
by PENNELLRGJR
Employees Worked With
