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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,492 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,492 reviews

April 09, 2025

The dealership was very clean and staff was very helpful and knowledgeable about any vehicle on the lot. More

by Rtew906
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Coastal Kia responded

Thank you! We sincerely appreciate the high marks and compliments for our facility and staff. Our goal is to provide a truly exceptional experience to every client during every visit. Thank you for the amazing feedback. We are here if you need anything.

April 09, 2025

All good, just seemed like long time, but initial and car wash, so guess about right More

by EORTOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Coastal Kia responded

Thank you for your patience and high marks. It was thoughtful of you to rate our Service Consultant, Sam Weisman, with such high marks. We strive to provide a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

April 09, 2025

Everyone was friendly on greeting. My service advisor, Gary was attentive and helpful in explaining some additional services. More

by mkeggleston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Coastal Kia responded

We sincerely appreciate the five star service review. It was thoughtful of you to mention Gary Nelson by name. Thank you for the gracious feedback. We love hearing how our team took good care of you and you had a pleasant service experience. Thank you for choosing Coastal Kia!

April 08, 2025

Always a lovely experience. I would hightly recommend this Kia dealership to friends and family. More

by lrdnc31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Coastal Kia responded

Outstanding! We truly appreciate the five star review and high marks for so many of our individual staff members. Thank you for the high recommendations and thoughtful comments. Please do not hesitate to reach out if you need us. Thanks again!

April 08, 2025

Very timely and friendly service. Good shuttle to get me back home while work was done on our Niro. More

by jmeehl0
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Coastal Kia responded

Thank you for the five star review and gracious compliments. We love the feedback including, "very timely and friendly service." We strive to deliver a truly exceptional experience to every client during every visit. We are thrilled to hear you were able to take advantage of our complimentary shuttle service. Thank you for trusting Coastal Kia with your automotive service needs. We are just a call away if you need anything. Thanks again!

April 07, 2025

Great customer service! I got a great deal on a dream car. This is my third Kia. More

by Antonio Arteaga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Coastal Kia responded

Congratulations on the purchase of your "dream car!" Third Kia.... wow! We sincerely appreciate the five star review and gracious comments. Enjoy Antonio. We are here if you need us.

April 07, 2025

Excellent service from all the employees! Our vehicle was picked up promptly and returned within hours. More

by DIANE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with a specific person
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Apr 07, 2025 -

Coastal Kia responded

Great news! Thank you for the five star review and for trusting Coastal Kia with your automotive service needs. We love the feedback including, "excellent service from all employees!" We strive to deliver a truly exceptional experience to every customer during visit. Please do not hesitate to reach out if you need anything. Thanks again!

April 07, 2025

Had a wonderful experience and Ever was fantastic! ! Would deff recommend any one to go More

by callihan_jennifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Coastal Kia responded

Thank you! We strive to deliver a truly exceptional experience to every client during every visit. We appreciate the five star rating and high recommendations. Thank you for mentioning Ever by name. We are here if you need us. Thanks again!

April 07, 2025

We had a great experience working with Brandon and so far we love our new car. More

by caitlin.white225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Coastal Kia responded

Congratulations! We are excited to hear you love your new car! Thank you for the five star review and compliments for our Product Specialist, Brandon Wright. Enjoy! Thank you for choosing Coastal Kia.

April 07, 2025

Jack Smith, our salesman, was the best! Very knowledgeable, courteous, top notch customer service! Only issue we have concerns the sales paperwork which we have yet to receive! It has b More

by caulders
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Coastal Kia responded

Thank you Mr. Caulder for your patience. We appreciate you taking our call this morning. The paperwork you requested has been sent to your Longs, SC address. Please do not hesitate to reach out if you need anything. Enjoy your new car! Thank you for choosing Coastal Kia. Please reach out to our Operations Manager Peggy Roberts on her direct line of 910-798-4706 if you need anything. Congratulations!

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