Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,332 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 5,332 reviews
January 04, 2025
Jordan and Uber were great! Very knowledgeable about the vehicle selection and were very willing to make sure we were happy with the vehicle and pricing. Very knowledgeable about the vehicle selection and were very willing to make sure we were happy with the vehicle and pricing. More
by douglasmele2
Verified Customer
January 04, 2025
Our service rep was knowledgeable without being pushy. He explained our required services and was extremely pleasant to deal with! He explained our required services and was extremely pleasant to deal with! More
by CROOMUNC1
Employees Worked With
January 04, 2025
The dealership was clean and inviting. Our salesman was kind and knowledgeable. It was great!! Our salesman was kind and knowledgeable. It was great!! More
by rgriffin175
January 04, 2025
Amazingly work for fixing my car including cleaning it :) I am a very happy camper I am a very happy camper More
by sonia.hernandez23
January 04, 2025
It was easy to obtain an appointment. The service was completed in the estimated time. The shuttle was quick and we enjoyed chatting with the friendly driver. The service was completed in the estimated time. The shuttle was quick and we enjoyed chatting with the friendly driver. More
by Astaperfene
January 04, 2025
The customer services was professional somewhat feel like it could had turned to under pressure but at the end I was satisfied. it could had turned to under pressure but at the end I was satisfied. More
by dalzeniascott
January 02, 2025
Overall my experience with Coastal Kia was excellent. Even was chill and very easy to work with. We're loving our new Telluride! Even was chill and very easy to work with. We're loving our new Telluride! More
by bvaiksnoras
Employees Worked With
January 01, 2025
They are well-staffed and everyone is very helpful. I trust my vehicle with them. I trust my vehicle with them. More
by bslpeace
December 30, 2024
I loved the KIA app connectivity feature to schedule the appointment. It was great and easy to use. Also I could get an appointment the next day which was great. I was promised an hour and 15 minute complet appointment. It was great and easy to use. Also I could get an appointment the next day which was great. I was promised an hour and 15 minute completion and it was quite a bit longer. Oil change and tire rotation was over two hours. Hopefully this is not the norm. More
by Robscochran
