Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coastal Kia
Wilmington, NC
5,347 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 5,347 reviews
December 14, 2024
My service was completed efficiently and in a timely manner. And Marquita was very friendly and professional. manner. And Marquita was very friendly and professional. More
by kbobmare
Verified CustomerEmployees Worked With
December 14, 2024
Everyone was extremely helpful and kind. They answered all of my questions and helped me get the best car for me. They answered all of my questions and helped me get the best car for me. More
by jordannlewis05
December 13, 2024
The salesman and staff were helpful. Showing us the cars we were asking about and letting us know the features and differences between all the trim levels. Showing us the cars we were asking about and letting us know the features and differences between all the trim levels. More
by joecausey
Employees Worked With
December 13, 2024
From check-in to completion of my service I was delighted with the process at Coastal Kia. delighted with the process at Coastal Kia. More
by stephenghoch
December 12, 2024
Felt a bit too much pressure, but got a car I like. Likely paid too much and paid for too expensive extras Likely paid too much and paid for too expensive extras More
by Me
December 12, 2024
courteous salesman (Drew). Not pushy. the price was right. There was a nice selaction of cars, models and colors. Wirked with us fior financial finance. Not pushy. the price was right. There was a nice selaction of cars, models and colors. Wirked with us fior financial finance. More
by tvernonjr
Employees Worked With
Drew
December 11, 2024
The dealership was professional, helpful and informative. They explained my options dealing with lease turn-in, buyout and possibilities of leasing a new vehicle. They then helped me lease a new Sportage. They explained my options dealing with lease turn-in, buyout and possibilities of leasing a new vehicle. They then helped me lease a new Sportage. More
by JOSH610
December 11, 2024
As usual it was a comfortable easy process. The waiting area is always cleaning and comfortable. Bob my service advisor is always professional and understanding. The waiting area is always cleaning and comfortable. Bob my service advisor is always professional and understanding. More
by LRONKE
Employees Worked With
December 09, 2024
The service on my car was done in a timely manner and the service person kept me informed as to what was going on with my car. service person kept me informed as to what was going on with my car. More
by TONYFONTI
