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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,410 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,410 reviews

January 17, 2025

steve kramer is a real pro, I have had the pleasure dealing with steve on several purchases over the years ....great staff from sales , finance to service department .I would highly recommend Coastal K More

by jmoe22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Coastal Kia responded

Thank you for the high marks and your loyalty! We love hearing our Senior Product Specialist Steve Kramer has earned your trust over the years. We appreciate the high recommendations as well. Congratulations and enjoy! We are here if you need us.

January 17, 2025

Bentley, Uber, and Jan were excellent to work with! They helped me select the perfect vehicle for my particular needs and payment. More

by DMCCORMICK6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bentley
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Jan 20, 2025 -

Coastal Kia responded

Congratulations! It was thoughtful of you to mention Bentley, Uber and Jan by name. We are thrilled to hear you found "the perfect vehicle for your needs and payment." We strive to deliver a truly exceptional experience to every client during every visit. Enjoy!

January 16, 2025

Overall I was happy with my experience. I felt I was being listened to by my salesman. More

by BNOLAN07982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heber Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Coastal Kia responded

Wonderful news! Thank you for the five star review and high marks for our Product Specialist Heber Quezada and Business Manager Jan Ramos. We love the feedback. Thanks again. Congratulations and enjoy.

January 16, 2025

Bob Tomlin was an excellent advisor. The car was service well and on time, and Bob reviewed everything with me. More

by NCARRIUOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Coastal Kia responded

Thank you! Our Service Consultant Bob Tomlin is a true ambassador for our customer service culture. We appreciate the five star review and gracious feedback. Please do not hesitate to reach out if you need anything. Thanks again!

January 16, 2025

Did everything they could to solve the problem with my in warranty Kia Soul. Hope it was a one off occurrence More

by misterboy2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Coastal Kia responded

We sincerely appreciate the high marks and amazing service review. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

January 15, 2025

We were not pressured, Steven did a great job trying to find us a suv that would work for both of us.My husband is tall and I am not...he was very patient .The finance department were also very good to wor More

by feliciarose1430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2025 -

Coastal Kia responded

Great news! Thank you! We sincerely appreciate the five star review and compliments for Steve Kramer and Jan Ramos. We are thrilled to hear we were able to exceed your expectations during your recent purchase experience. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy! We are here if you need us.

January 15, 2025

Gary, Sam, and the whole team are awesome! Always keeping my Kia in top shape. David was a good shuttle driver too. More

by WESLEYSON.SON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guder "GQ" Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquita Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Ness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Coastal Kia responded

Thank you! We truly appreciate the high marks and compliments for our team. Your review and high marks for so many of our team members are greatly appreciated. Please do not hesitate to reach out if you need us. Thanks again!

January 14, 2025

Great people got me in an out quick friendly went the extra mile to please More

by CHICKEN_525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Coastal Kia responded

Great news! Thank you! We appreciate the high marks and compliments for our service team. It was thoughtful of you to tag our Service Consultant Gary Nelson with such high marks too. We love the feedback including, "great people...got me in and out quick." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

January 13, 2025

Great service department and great customer service overall.They have an amazing shuttle service as well. More

by Jose Cerro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

Coastal Kia responded

Thank you Jose! We appreciate the five star service review and high marks for our service advisors. We love the feedback including, "great service department and great customer service overall." We are thrilled to hear you were able to take advantage of our courtesy van shuttle service. Thank you for choosing Coastal Kia for your automotive service needs.

January 13, 2025

One of the best service centers i have ever been subject to using. Pat and John have the right recipe for an outstanding experience when shopping for and serving your new KIA. More

by GMYERSNSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mowrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Coastal Kia responded

Love it! Thank you! We truly appreciate the kind words and high marks. We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us. Thanks again!

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