
Coastal Kia
Wilmington, NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Brandon was easy to work with. He listened and helped us get the car we wanted. He listened and helped us get the car we wanted. More
Very efficient and quick to get my services done. I’m pleased with the results. I’m pleased with the results. More
Brandon was fabulous to work with! I'm very happy with my Kia Sportage X Line! I'm very happy with my Kia Sportage X Line! More
Very happy about my new purchase. Cody and the staff were very courteous and polite. Just enjoying my new car everyday.will recommend Costal Kia too my friends. Cody and the staff were very courteous and polite. Just enjoying my new car everyday.will recommend Costal Kia too my friends. More
I generally hate shopping for cars- but between Brandon, Sarah and Kristen, the process was actually kind of fun! I knew what I wanted, Sarah was quick to help me answer all my questions over the phone and Sarah and Kristen, the process was actually kind of fun! I knew what I wanted, Sarah was quick to help me answer all my questions over the phone and got me on the schedule for a test drive with Brandon right away! When I called back to ask another few questions, Kristen answered and was just as helpful. This team is spectacular- the teamwork was something you often don't see in the competitive sales world. Brandon is a no muss, no fuss kind of guy and I appreciate him and his honest sales approach. Thanks Coastal Kia for changing my perspective on car dealerships.! More
I co-signed for my daughter in law to have a vehicle and everyone was so pleasant and made it simple and as quick as possible. The car was already chose by my daughter in law, once I arrived Ever and Sarah everyone was so pleasant and made it simple and as quick as possible. The car was already chose by my daughter in law, once I arrived Ever and Sarah were quick to get me taken care of just as I had requested. Thanks to GQ who helped in finance, Ever (Heber) who handled the sale and to Sarah for connecting the dots and arranging everything! More
Nice service department and friendly helpful techs. A clean and comfortable waiting area for service. A clean and comfortable waiting area for service. More
The staff was friendly, knowledgable and helpful. They were a pleasure to work with. We would recommend purchasing a KIA here. They were a pleasure to work with. We would recommend purchasing a KIA here. More
Coastal KIA is the smoothest running service department of any dealership I've used. They're professional and update you repeatedly about progress in the servicing. When they have presented non-essential of any dealership I've used. They're professional and update you repeatedly about progress in the servicing. When they have presented non-essential options, there has never been any pressure on me. I trust them. Period. More
For over a week, while we had a rental card, we got the run around from the service department first saying that there was nothing wrong with the car and then servicing it and charging over $200. Then, w run around from the service department first saying that there was nothing wrong with the car and then servicing it and charging over $200. Then, when we tried to pay those charges with a credit card were unable to over the phone. We are in our 80's and were unfamiliar with the payment method option offered and not comfortable with doing it. Ended up allowing us to send a check with the tow truck operator who was returning our vehicle to our residence in Ocean Isle Beach. When the car was returned, it was discovered that all of the maintenance records we had sent with the car were not returned and when we called to inquire of their whereabouts were told they could not be found. This will prove to be a a detriment when we decide to trade or sell this Kia. .The only positive with dealing with your service dept. was the effort that Marquita extended to us. More