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Coastal Kia
Wilmington, NC
5,974 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,974 reviews
July 26, 2026
Everything was good it was comfortable friendly the service was good the staff was amazing service was good the staff was amazing More
by Alishajames5348
Verified Customer
July 25, 2026
From buying the vehicle, to taking it in for service and oil changes, this dealership has been amazing from top to bottom. They are incredibly professional, patient and helpful. oil changes, this dealership has been amazing from top to bottom. They are incredibly professional, patient and helpful. More
by kurkjohnson22
July 25, 2026
The Buying experience went well. Our salesman, Raphael explained everything and made us feel comfortable with our selection. All personnel in the process are professional and good t Our salesman, Raphael explained everything and made us feel comfortable with our selection. All personnel in the process are professional and good to deal with. I would recommend Coastal Kia to anyone looking for a new car. More
by JAH347
July 25, 2026
Travis was awesome, He was patient and very assuring. He was going to make sure everything worked out and that I was satisfied. I would recommend his service to anyone! He was going to make sure everything worked out and that I was satisfied. I would recommend his service to anyone! More
by VANDASIAMC
July 25, 2026
Got the car in and found the issue great video on inspection, part has been ordered. inspection, part has been ordered. More
by jeffivey
Employees Worked With
July 24, 2026
I wuld point out what they shoild be doing but I can't think of aything. Coastal KIA consistently do a great job. think of aything. Coastal KIA consistently do a great job. More
by RLAMONTAGNE520
July 23, 2026
I always have such a great experience at Coastal Kia. I'm kept up to date on my car's needs, and I'm given a point-by-point breakdown of what they've done and what they recommend. My service reps are alw I'm kept up to date on my car's needs, and I'm given a point-by-point breakdown of what they've done and what they recommend. My service reps are always kind and helpful. It's a great feeling to know you're being looked after at your car dealership. More
by SARAH.COWIE
Employees Worked With
July 21, 2026
I recently purchased a used Cadillac from the Kia dealership in Wilmington, and I couldn't be happier with the experience. From start to finish, everyone was friendly, helpful, and made the entire pr dealership in Wilmington, and I couldn't be happier with the experience. From start to finish, everyone was friendly, helpful, and made the entire process easy and stress-free. A special thank you to my salesman, Cowboy. He was honest, personable, and truly went above and beyond to make sure I found the right vehicle. By the time everything was finished, he felt more like a friend than a salesman. I absolutely love my Cadillac and have no regrets about my purchase. If you're looking for a dealership that treats you with respect and genuinely cares about its customers, I highly recommend this dealership—and be sure to ask for Cowboy! More
by theolsens
Employees Worked With
Kelvin Swinson "Cowboy"
July 21, 2026
Amos was very nice and helpful and so was patient and so was everyone else there. was everyone else there. More
by aebethea2126
July 21, 2026
Aiden was awesome to work with! Very quick process and best price on the vehicle. We were not rushed, and Aiden took his time explaining the vehicles features very thoroughly. The p Very quick process and best price on the vehicle. We were not rushed, and Aiden took his time explaining the vehicles features very thoroughly. The people at the dealership were very friendly! Highly Recommend! More
by dcombs2
