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City Volkswagen of Chicago
Chicago, IL
3,716 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,716 reviews
March 15, 2025
I could not be happier with my new VW Atlas! Brandon Rosenow was so on top of everything from being knowledgeable to the vehicle to getting me the best price. Definitely recommend! Brandon Rosenow was so on top of everything from being knowledgeable to the vehicle to getting me the best price. Definitely recommend! More
by Mindy.dunham
March 14, 2025
Juan was AMAZING! I wasn’t in the market for a vehicle but decided to check things out. Everything Juan told me is what transpired when I got to the dealership. Polite I wasn’t in the market for a vehicle but decided to check things out. Everything Juan told me is what transpired when I got to the dealership. Polite, transparent and HONEST! I would recommend Juan to anyone. Wonderful experience. More
by Caldridg39
March 14, 2025
Great experience at City of Volkswagen Chicago thanks to Maria Ghiran. She was extremely knowledgeable, super Friendly and warm, and made the process very quick and easy. Thanks to the whole team and lovely Maria Ghiran. She was extremely knowledgeable, super Friendly and warm, and made the process very quick and easy. Thanks to the whole team and lovely dealership. More
by Denisakovacs13
March 14, 2025
Great experience working Brian Rosenow on buying my used VW Tiguan. Excellent and knowledgeable service and it’s just a really pleasant dealership to buy a car. VW Tiguan. Excellent and knowledgeable service and it’s just a really pleasant dealership to buy a car. More
by sarahthompson246
March 11, 2025
Drive down from Melrose park to look at a 2018 Toyota Camry at City VW of Chicago and we only made the deal because of Ray and the General Manager Tim.They worked diligently to get us approved and before Camry at City VW of Chicago and we only made the deal because of Ray and the General Manager Tim.They worked diligently to get us approved and before you know it I was on the road with my new car.Great job and even better service. More
by prisma
March 11, 2025
Had an amazing experience with Brandon Rosenow, from the start of the process he was super helpful with finding a car with all my needs, very thorough with explaining everything they offer and how to keep y start of the process he was super helpful with finding a car with all my needs, very thorough with explaining everything they offer and how to keep your car looking new. Glad he was able to help get me back on the road and in my new car! Definitely will recommend all my friends and family to come here to get their next new car More
by Luis Heller
March 07, 2025
I had the absolute best service with Andi. She was so kind to me, and her level of professionalism and knowledge of VW was outstanding. The 135 mile distance, one way, was worth every penny sp She was so kind to me, and her level of professionalism and knowledge of VW was outstanding. The 135 mile distance, one way, was worth every penny spent. Andi maintained communication with me on a daily basis, leading up to my purchase. Thank you Andi for ensuring safety and reliability was a top priority with this purchase. More
by IvyMichelle
Employees Worked With
March 05, 2025
I was very pleased to have worked with Brandon Rosenow at VW Chicago. He was very knowledgeable, helpful and patient. I am extremely happy and grateful for my purchase. If you’re looking for a new ride and B VW Chicago. He was very knowledgeable, helpful and patient. I am extremely happy and grateful for my purchase. If you’re looking for a new ride and Brandon is the guy. You won’t regret it. More
by ggable25
March 05, 2025
Awesome people at the dealer worked very had to make it possible for my daughter to purchase her new electric car. Great customer service, friendly, courteous and took the time to make it possible for her. possible for my daughter to purchase her new electric car. Great customer service, friendly, courteous and took the time to make it possible for her. More
by angelawade91
March 04, 2025
I absolutely love this place! . I recommend this place to anyone looking to purchase a new or used vehicle. When you come please ask for Laura Torres. She is the best by far and sh . I recommend this place to anyone looking to purchase a new or used vehicle. When you come please ask for Laura Torres. She is the best by far and show out to Clemente for not giving up on me. I will be coming back to get another car and guest who I'm asking for yep it's Laura Torres. More
by dredox1
