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City Volkswagen of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
5.0
3,571 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 3,571 reviews

November 23, 2024

Clemente and Ray were great to work with! Both knowledgeable about the car and easy to work with on the buying process. In and out with a great experience. Highly recommend! More

by Cody T
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

City Volkswagen of Chicago responded

Quality customer service is always our number one priority, and we're happy to hear that Clemente and Ray met your expectations. Thank you for choosing City Volkswagen of Chicago. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 22, 2024

Ray goes above and beyond to get you in the car you need. He literally ran around this building to 1) get the numbers straight 2) give us time to talk privately 3) get us out of here in time to go pick up ou More

by Caryn Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

City Volkswagen of Chicago responded

Thank you, Caryn, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ray here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 22, 2024

Came to city vow of Chicago for my 3rd vow and Ray took great care of me.highly recommended Ray cotto More

by Deane4526
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

City Volkswagen of Chicago responded

Deanne, Thanks for sharing your thoughts about your experience working with Ray here at City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 22, 2024

Had a GREAT experience with Ray! He was able to get us i and taken care of with a smile 😃 More

by angelaowensharris
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

City Volkswagen of Chicago responded

Angela, Thank you so much for your kind words for Ray, and for taking the time to leave us this wonderful feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 21, 2024

JUAN WAS SO HELPFUL, REALLY GREAT CUSTOMER SERVICE. GREAT PRICING AND HE WORKED VERY FAST!! More

by Brandy Wellington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

City Volkswagen of Chicago responded

Brandy, We are very happy to hear Juan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 21, 2024

Eddie is the best seller in all Chicago, he helped me and my friends to buy 4 new Taos Thank you so much! See you in December to process another 2 new Taos! More

by Mykola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

City Volkswagen of Chicago responded

Thank you, Mykola, for sharing your experience with us! We're happy to hear it went well with Eddie and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 20, 2024

Ray and Edgar were great they helped me get the best deal on my new Atlas More

by wmurphy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

City Volkswagen of Chicago responded

It's great to hear that Ray and Edgar were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 20, 2024

Ray is the best here at the city ve Chicago. everybody helped me get my my truck. More

by Marieagosto232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

City Volkswagen of Chicago responded

Marie, we are so glad that Ray had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 19, 2024

Eddie was very professional and upfront with me about everything, I do really appreciate that. More

by Jazzjones21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

City Volkswagen of Chicago responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. Eddie and the team are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

November 19, 2024

Ray was really nice with getting my Tiguan I want. Thank you Señor Ray cotto More

by Sandri3308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed working with Ray, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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